Online Order Processing

2 days ago


Agra Uttar Pradesh, India Oswaal Books Full time

**Oswaal Books**

**Job Role
- Online Order Processing**

**Job Type
- Full-time**

**Job Location
- M.G. Road, Agra.**

**Exp. 3- 5 Years (6 Days)**

**Order Management**:

- Process and verify online orders received through various platforms (e.g., company website, e-commerce partners).
- Ensure order details, including quantities, shipping addresses, and payment statuses, are accurate.

**Inventory Coordination**:

- Collaborate with the inventory team to check stock availability and maintain accurate records.
- Update inventory levels on online platforms as required.

**Shipping and Fulfilment**:

- Coordinate with logistics partners for timely dispatch and delivery of orders.
- Track shipments and resolve any delivery issues promptly.

**Customer Support**:

- Address complaints or concerns, ensuring a positive resolution.

**Data Maintenance**:

- Maintain accurate records of order processing, returns, and refunds.
- Generate regular reports on order trends, fulfilment performance, and customer feedback.

**Platform Management**:

- Ensure product listings, descriptions, and pricing are up-to-date on all online platforms.
- Monitor online reviews and ratings, taking necessary actions to address issues.

**Thanks & Regards,**

**Pallishree Raju**

**HR Team**

**Oswaal Books**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 7060999864



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