
CRM Executive
1 week ago
Job Tittle: CRM- Executive
Company Name: Divine Homes
Location: Hyderabad (Osman Nagar)
Experience: 1 to 2 Years
**Salary**: Negotiable
**Job Type**: Full Time
Roles & Responsibilities
- Coordinating with customers in their sales documentation.
- Coordinate with bank and assist clients in loan documentation and process.
- Handling customer grievances - related to payment issue, loan process issues, customization in unit issues, possession & clearance formality issues.
- Coordinating with team for due & pending instalments, collection updating, processing & filing of all documents.
- Planning & Co-ordination on agreement for sale registration process.
- Provide post sales services, assist clients in completing all necessary post sales documentation and ensure all legal and compliance standards are met.
- Gather client feedback to improve future sales strategies and overall customer service.
- Offer and manage additional services such as home improvement, interior design referrals or property management services.
- Maintain detailed records of post-sale interactions and provide regular reports to management on client satisfaction and post sales activity.
You will be a good fit, if you have
- Bachelor’s Degree in any discipline.
- Proven work experience in CRM, preferably in real estate or banking (Home loan).
- Detail-oriented with a capability for problem solving.
Pay: Up to ₹380,000.00 per year
Schedule:
- Day shift
**Experience**:
- CRM executive -Real Estate: 1 year (required)
Work Location: In person
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