Customer Support Associate

4 days ago


Gautam Budh Nagar, India Cengrs Geotechnica Pvt Ltd Full time

**Job Title**:Customer support

**Minimum Qualification**: Bachelor's degree**Experience**:1-2 Years

**Overview**:
Cengrs Geotechnica Private Limited is a premier geotechnical engineering firm with a reputation and experience. We provide a comprehensive suite of services, which include Laboratory Testing, Foundation Testing, and Ground Improvement. Over the years, we have made significant contributions to the Indian construction industry. Our esteemed clients belong to a large variety of sectors, such as, Manufacturing, Oil & Gas, Power Plants, Railways, Real Estate, and Roads.

**Key Responsibilities**:

- Develop and maintain strong relationships with existing clients.
- Oversee follow-up with customers to ensure satisfaction.
- Implement and manage the CRM system to track and analyze customer interactions.
- Maintain records of legal and compliance documents related to suppliers, ensuring contracts are up to date.

**Qualifications**:

- Bachelor's degree in Business, Marketing, or related field.
- Proven CRM experience.
- Strong communication, problem-solving, and attention to detail.

**Job Types**: Full-time, Permanent

Pay: ₹100,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person



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