Customer Service Agent

7 days ago

Noida Uttar Pradesh, India MyOperator Full time

About the Company

MyOperator, founded by Ankit Jain, is a leading **SaaS-based call management system**. We empower over **30,000+ businesses** across India to streamline customer communication, manage calls, track interactions, and enhance customer experience through our innovative cloud telephony solutions. Our mission is to build the best communication infrastructure for small and medium-sized enterprises.

**About the Role**

We're looking for a motivated and customer-focused **Customer Support Executive** to join our dynamic team. This role offers **hands-on experience** in handling customer queries, managing support tickets, and gaining exposure to the inner workings of a fast-growing SaaS company.

Key Responsibilities
- Assist in resolving common issues related to **panel access, call reports, and login problems**.
- Maintain accurate customer records and update ticket statuses using **Zoho Desk**.
- Collaborate with the support team to **escalate complex issues** to the relevant departments.
- Contribute to creating and maintaining **FAQs and troubleshooting documentation**.

**Requirements**:

- **Good communication skills** in English (spoken and written).
- **Basic computer proficiency** and a willingness to learn support tools and CRM systems.
- Strong interest in **SaaS, tech support, or customer-facing roles**.
- Availability for **full-time work** (Monday to Saturday, rotational shifts).

What You'll Gain
- **Practical exposure** to customer success and support operations in a leading SaaS environment.
- Opportunity to work closely with **experienced professionals** and learn industry best practices.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- How much exp you have in Customer Support ?
- How would you rate your English Comm Skills?
- Your Current Fixed CTC?

Work Location: In person

**Speak with the employer**
+91 9267989047

  • Customer Service Agent

    1 week ago

    Lucknow, Uttar Pradesh, India Advait Consulting Full time

    Hiring for BPO Jobs - Ecommerce project hiring for BPO - Customer care agent - Good Communication skills - work from office - MNC Culture Pay: ₹12,000.00 - ₹16,000.00 per month **Benefits**: - Provident Fund **Education**: - Higher Secondary(12th Pass) (required) **Language**: - English (preferred) Work Location: In person **Speak with the...

  • Customer Service Agent

    1 day ago

    Noida, Uttar Pradesh, India Dynamointellect Private Limited Full time

    ResponsibilitiesCustomer Service Responsibilities list: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by...

  • Customer Support Agent

    2 weeks ago

    Noida, Uttar Pradesh, India Career Crox Full time

    **Job Title: Customer Support Agent - Airtel Process** **Location: Sector 59, Noida** **Working Days: 5 Days (Weekends Off)** **CTC: ₹30,000 per month** **Key Responsibilities**: - Handle inbound and outbound customer calls related to Airtel services. - Resolve customer queries regarding plans, billing, recharge, and network issues. - Maintain accurate...

  • Customer Service Advisor

    1 day ago

    Noida, Uttar Pradesh, India OnlineInfatuation Full time

    **Job Title**: Customer Service Agent (Voice Process) **Location**: Sector 1, Noida **Shift Timings**: - 9:00 AM to 6:00 PM - 10:00 AM to 7:00 PM **Salary**: ₹15,000 to ₹18,000 per month **Working Days**: 6 days a week **Type**: Full-Time, On-Site We are hiring **Customer Service Agents** to join our growing team in **Noida Sector 1**. This role is...

  • Telesales Agent

    1 day ago

    Noida, Uttar Pradesh, India HrCadre Consulting Full time

    Job Description: Sales Call Center Agent Industry: Term Insurance Position : Sales Call Center Agent Location: Noida Job Summary: Squadstack is looking for dynamic and motivated Sales Call Center Agents to join our team. insurance, to prospective customers. As a Sales Call Center Agent, you will play a critical role in driving revenue growth and...

  • Customer Service

    2 days ago

    Noida, Uttar Pradesh, India Pearson Full time

    We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Primary Responsibilities - Level 2...

  • International Customer Service Agent

    2 weeks ago

    Noida, Uttar Pradesh, India OnlineInfatuation Full time

    **Job Title**: International Customer Service Executive **Location**: Noida, Sector 62 **Job Type**: Full-Time | Work from Office (WFO) **Interview Mode**: Face-to-Face (F2F) **Key Responsibilities**: - Handle customer queries and concerns from international clients via **voice process** (inbound/outbound calls) - Deliver prompt and professional responses...

  • Spanish Travel Agent

    1 day ago

    Noida, Uttar Pradesh, India RJV Travels Pvt Ltd Full time

    **Role Description** This is a full-time on-site role for a **Spanish Travel Agent at RJV Travels Private Limited **in Noida. The Travel Agent will be responsible for handling reservations, customer service, car rentals, travel arrangements, and sales on a day-to-day basis. **Qualifications** - Reservations and Travel Arrangements skills - Customer Service...

  • Travel Sales Agent

    3 days ago

    Noida, Uttar Pradesh, India SKY KRU Full time

    **Position**: Travel Sales Agent **Location**: Noida **About the Role**: We are looking for a dynamic and enthusiastic Travel Sales Agent to join our team for the UAE travel process. As a Travel Sales Agent, you will be responsible for providing exceptional customer service while assisting clients with booking and planning their travel experiences to the...

  • Customer Support Agent

    3 days ago

    Noida, Uttar Pradesh, India onlineinfatuation Full time

    Profile: Customer Service Agent (Blended Process) **Salary**: 35,000-40,000 CTC Location: Noida sec 60 Experience: 6 months to 1 year Shift: Rotational Shift Week offs: Rotational **Graduate and Undergraduate can apply.** **Key Responsibilities**: **1. Voice Support**: - Handle inbound and outbound calls related to telecom services, including billing...