Applications Support

4 days ago

Hyderabad Telangana, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

**Job summary**

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where DATA PLATFORM is of paramount importance, you can play a pivotal role

**Job responsibilities**
- Perform daily health checks, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages
- Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
- Design automated software and product upgrades, change management, and release management solutions, Design self-healing and resiliency patterns
- Lead and participate in performance tests, identifies the bottlenecks, opportunities for optimization and capacity demands, DR/SR planning/execution
- Contributes to product area, or software in order to automate manual operational work
- Be part of the rotational support coverage as needed
- Ensures information controls, back-up and recovery strategies are in place across all environments.

**Required qualifications, capabilities, and skills**
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Experience with 4 years of Software Engineering/SRE experience
- Proficient in designing, building, and deploying highly scalable software-based infrastructure components. (E.g., cloud products, container systems, compute, storage, and networks services)
- Self manages the effort split between operational work and engineering work
- Experience with one or more general purpose programming / Scripting languages (e.g. Unix Scripting, Java)
- Good understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
- Solid hands-on experience with monitoring tools Control-M, Autosys, Splunk, Dynatrace, Grafana, AppDynamics and Apica
- Must have strong analytical & trouble shooting skills required and experience with shell scripting (Unix/Linux), microservices, RPA tools.

**Preferred qualifications, capabilities, and skills Max 3 points**
- BS/BA degree
- Exposure to SRE Experience, Cloud, AWS

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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