Customer Success Executive

24 hours ago

Noida Uttar Pradesh, India Comhard Technologies Pvt. Ltd Full time

**Job Description: Customer Success Executive**

**Position**: Customer Success Executive
**Experience**: Freshers or 6 months-1 year of experience

**Location**: Noida Sec 62
**Employment Type**: Full-Time

**Key Responsibilities**:

- Build strong relationships with customers and ensure satisfaction.
- Assist with onboarding and address customer queries.
- Stay updated on product features to provide accurate support.
- Identify opportunities for upselling and cross-selling to enhance customer value.
- Gather feedback and share insights with internal teams.
- Proactively ensure customer retention and maintain records.

**Requirements**:

- **Education**: Graduate in any field (preferred: Business, Marketing, or Customer Service).
- Strong communication, problem-solving, and teamwork skills.
- Customer-centric with a proactive attitude.
- Basic knowledge of MS Office tools.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift

Work Location: In person

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