Services Renewal Representative Iii

2 days ago


Noida, India Oracle Full time

Drive the renewal of Oracle's contracts to existing customers.

Responsible for timely renewals for medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.

5-8 years experience in sales or related area. Job duties are varied and complex, needing independent judgment. May have project lead role.

Manages renewals process for a defined territory

Should retain customers and grow contracts by Upselling

Ensure timely support renewals for small to medium-sized customers in assigned territory

Organize Customer Onboarding and Customer Success Programs

Provides management with performance feedback

First-line management contact for customer escalations

Serves as a resource to other organizations for process and policy questions

Troubleshoots problems and escalates as necessary

Assists in key indicator reporting and trend analysis

Educates customers on e-business practices and any associated contractual implications

Ensures customer awareness and understanding of the applicable elements of the Support portfolio

Responsible for meeting productivity requirements on outbound calls for renewals

Manages exceptions for customers with issues that may delay or inhibit renewals



  • Noida, India Oracle Full time

    Drive the renewal of Oracle's contracts to existing customers. Responsible for timely renewals for medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on...

  • Spanish Language

    2 weeks ago


    Noida, India Oracle Full time

    Drive the renewal of Oracle's contracts to existing customers. Primary Focus - Team This Global Renewals team is responsible for renewing contracts for specific Oracle products/support for small, midsized to large enterprise customers for regions all over the world. Apart from contract renewal team is also responsible for retaining and growing the contract...

  • Executive - Renewal

    1 week ago


    Noida, India Ark InfoSolutions Full time

    Very Good Communication Skills - Managing the different facets of subscription and support renewals - Preparing quotations, invoices etc - Contacting clients directly to negotiate terms and conditions and render renewal contracts - Positioning services and escalating pain points to the Sales and Customer Success team - Forecasting trends and suggestions on...


  • Noida, Uttar Pradesh, India PrologiQ Business Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPrologiQ Business Services, a Delaware state registered corporation, has been offering end to end business process management and outsourcing solutions to companies in the US since 2013. Specializing in Mortgage Process Outsourcing, Default and Field Services Management, Payroll and Accounting, Digital Transformation, and Process...


  • Noida, Uttar Pradesh, India UKG Full time

    **Job Description**: **Job ID**: - PRODU011912 **Employment Type**: - Regular **Work Style**: - hybrid **Location**: - Noida,UP,India **Role**: - Product Support Representative III - Job Summary With this position, you will have the opportunity to enter a career where you: - Enhance your customer service and account management skills - Become an...

  • Renewal Executive

    1 week ago


    Noida Sector 62, Noida, Uttar Pradesh, India CloudFirst Full time

    **Job Title: Renewal Sales Executive - Cloud Services** **Location**: Noida sector 62**Department**: Sales**Reports To**: Sales Manager / Customer Success Manager**Company**: CloudFirst **About CloudFirst**: CloudFirst is a leading provider of cloud solutions, specializing in **Google Workspace (GWS)**, **Microsoft Azure**, and **Amazon Web Services...


  • Noida, Uttar Pradesh, India Adobe Full time ₹ 5,00,000 - ₹ 20,00,000 per year

    Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...


  • Noida, Uttar Pradesh, India Adobe Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...


  • Noida, India Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...


  • Noida, India Talent Worx Full time

    Key Responsibilities: Renewal Management ·       Own the renewal cycle from initiation to completion, ensuring timely and accurate processing of all contract renewals. ·       Coordinate with customers/partners and internal teams to gather necessary information and approvals prior to contract expiration dates. ·       Maintain up-to-date...