Business Relationship Executive

4 days ago

Mumbai Maharashtra, India Assignedge Network Pvt Ltd Full time

Key Responsibilities:

- **Client Management**: Develop and maintain long-term relationships with key clients, understanding their business needs and ensuring satisfaction with our services.
- **Business Development**: Identify opportunities for growth within existing accounts and collaborate with the sales team to secure new business opportunities.
- **Service Delivery**: Coordinate with internal teams to ensure timely and successful delivery of our solutions according to client needs and objectives.
- **Communication**: Serve as the primary point of contact for clients, addressing their concerns and providing regular updates on project progress and service performance.
- **Strategic Planning**: Work with clients to develop strategic plans that align with their business goals and objectives, and ensure these are communicated and implemented effectively.
- **Market Research**: Conduct market research to stay informed about industry trends and competitors, providing insights to improve our offerings and maintain a competitive edge.
- **Reporting**: Prepare regular reports on account status, including client feedback, project progress, and service performance, and present these to senior management.
- **Problem Resolution**: Proactively identify and resolve issues that may impact client satisfaction or project outcomes, working closely with internal teams to implement solutions.
- **Networking**: Attend industry events, conferences, and networking opportunities to build relationships and promote our services.

Qualifications:

- **Education**: Bachelor’s degree in Business Administration, Marketing, or a related field. A Master’s degree or relevant certification is a plus.
- **Experience**: Minimum of 5 years of experience in client relationship management, business development, or a related role, preferably in the [industry/sector].
- **Skills**: Strong understanding of business operations, excellent project management skills, and proficiency in CRM software and Microsoft Office Suite.

Pay: ₹30,000.00 - ₹40,000.00 per month

**Experience**:

- Business Relationship: 1 year (required)

Work Location: In person

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