Relationship Executive

1 week ago

Mumbai, India Nest Academy of Management Education Full time

Job Description: We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions.

To be successful as a relationship executive, you should ensure alignment between our organisation's objectives and each client's needs. Ultimately, an indispensable relationship executive will take ownership of their work, including their role in promoting clients' interests.

**Roles & Responsibilities**:

- Building positive relationships with customers
- Assisting with generating new business
- Identifying opportunities for greater profits
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Proposing and deliberating potential solutions in consultation with clients.

**Qualification Required**:

- Bachelor's or Master's Degree in Business, they also might have an undergraduate degree or postgraduate degree in marketing or communications.
- Minimum 6 months of experience in sales.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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