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Customer Relationship Executive

2 weeks ago

Mumbai, India Zest Home Healthcare & Facility Services Pvt. Ltd. Full time

Customer Relationship Executives are responsible for managing accounts, ensuring clients are satisfied.
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients and handle customers' needs.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Resolve customer queries and handle their requirements in a timely manner.
- Supervise account representatives to ensure sales increase.
- Coordination with client and internal department on call or by mail and resolve queries.
- Report on the status of accounts and transactions.
- Follow up with the client regarding payment.

**Requirements**:

- Proven work experience as a Customer Relation Executive or Sales account executive.
- Excellent communication and negotiation skills.
- An ability to deliver projects and answer inquiries on time.
- Business acumen with a problem-solving attitude.
- Understanding of MS Office and CRM software
- Exceptional customer service skills.
- Strong work ethic.
- Good sales skills.
- Any degree in Business Administration, Marketing or relevant field.
- Must have International Sales Experience.

Job Position: Client Service Executive

Employment Type: Full Time

Number of Openings: 4

Location: Malad West

Shift: Rotational

Experience: Minimum 1 Year International Experience

Salary Range: 3.00 L.P.A - 4.20 L.P. A

**Job Type**: Regular / Permanent

**Salary**: ₹300,000.00 - ₹420,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)
- Customer relationship management: 1 year (required)
- International Sales: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

**Speak with the employer**
+91 8879415000