Academic Counselor

4 days ago

Remote, India Hammond Full time

We are seeking confident and dynamic Academic Counselor with exceptional communication skills, full of energy and a growth-oriented attitude to join an existing successful team. We offer full comprehensive product and system training.

**Job tasks and responsibilities**
- Liaise with potential students, providing accurate information to guide and support their enrolment decision.
- Understand the students query and identify their need and give the best resolution. Recommend relevant courses to students by analyzing their needs.
- Take prospects from initial contact phase to enrolment phase over the phone. Present solutions virtually.
- Daily follow up to all the prospects/leads and closing the leads.
- Willingness to work in a target driven role and be rewarded on performance.
- Collaborate with the wider sales team and organisation.
- Building and maintaining a CRM database and student database.

**Essential Requirements**:

- 2 years of experience in a similar role is mandatory.
- Fluency in English required.
- Excellent communication skills & professional phone manner
- Basic computer knowledge (proficiency of MS Office is a must)
- Ability to thrive under pressure.
- Passionate about sales and learning new things everyday.
- This position provides you with an opportunity to work from home, however, a quiet workspace free from distractions and outside noise is required.

Shift: Monday to Saturday, 6:00am to 2:30pm IST

**What's on offer?**
- Join an established and highly regarded organisation where your experience and enthusiasm will be welcomed.
- Enjoy our great company culture; our professional team are passionate about what we do
- Feel great about the difference you are making to people's lives - meeting your targets means providing quality education with strong links to employment for our students.
- Comprehensive training and development.

If you believe you can contribute to our team and are looking for an exciting opportunity to work in a caring and professional environment, please apply.

**Benefits**:

- Paid sick time
- Paid time off
- Work from home

Schedule:

- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you have experience calling to Australia, UK or USA?

**Education**:

- Bachelor's (preferred)

**Experience**:

- telesales: 2 years (required)

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