Customer Success Executive

20 hours ago

Hyderabad, India Edwisely Full time

**Designation**: Customer Success Executive

**Experience**: 0-1 Year

**Location**: Hyderabad

**Roles and Responsibilities**:

- The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
- Develop and manage client portfolios.
- Establish clear retention goals and process milestones for the client and employees to work toward
- Assist customers as needed with setting up and navigating programs or software associated with a product or service
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers. Assist in creating training courses and educational materials for other members of the department.
- Improve onboarding processes.
- Evaluate and improve communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints, minimize customer churn.
- Aid in product design and product development.
- Optimize existing processes within the company and actively enhance all Customer Success initiatives
- Develop and document high-level strategies for accomplishing specific project objectives
- Excellent written and verbal communication skills
- Great analytical, critical thinking, and problem-solving abilities
- Superior presentation, negotiation skills, management, and organizational skills
- Strong adaptability and capacity to work in fast-paced environments
- Understanding of organizational data flow and its use in the management decision-making Customer-centric approach to developing new product features
- Analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Advanced computer skills in MS Office

**Education Qualification**:
M.Tech/B.Tech + MBA/BBA + MBA

  • Customer Success Executive

    7 days ago

    Hyderabad, Telangana, India iKeva Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptioniKeva is a workspace provider, offering high-quality office infrastructure along with community and member benefits. Our environments are high-energy, facilitating networking and learning opportunities. Designed to enhance productivity, efficiency, and enjoyment, our solutions provide members with access to an unmatched service provider...

  • Customer Success Executive

    1 week ago

    Hyderabad, India Linz Technologies Full time

    Job Description We are looking for a Customer Success Executive to join our team and act as the primary point of contact for our clients. The ideal candidate will ensure a smooth onboarding experience, maintain strong client relationships, and drive customer satisfaction and retention. Key Responsibilities ∙Serve as the primary point of contact for...

  • Customer Success Executive

    1 week ago

    Hyderabad, India Centra Hub Pvt Ltd Full time

    **CUSTOMER SUCCESS** RESPONSIBILITIES - Establish clear client retention goals - Ensure they are satisfied with the products and services delivered and to improve upon areas of dissatisfaction - Process milestones for the clients and employees to work toward - Assist customers with setting up and navigating programs or software - Promote the value of the...

  • Executive - Customer Success/ Sr. Executive - Customer Success

    2 weeks ago

    Hyderabad, India foundit Full time

    Job Description The Customer Success Specialist/Executive is a client-facing (HR and Recruiters) role, who works to engage and enable our customers to maximize the full value of the Monster.com platform. As the trusted advisor and advocate for our customers, the Customer Success Specialist manages the relationship and customer health for the assigned...

  • Customer Success Executive

    6 days ago

    Hyderabad, India White Kolar Resourcing and staffing company Full time

    **Customer Success Specialist/Executive** **Objectives of this Role**: - Own overall relationship with assigned clients, which includes managing on-boarding, training, increasing adoption, ensuring retention, and high levels of customer satisfaction - Establish a trusted and strategic advisor relationship to help drive continued value of our products and...

  • Customer Success

    4 days ago

    Hyderabad, India Centra Technologies USA Full time

    Department - Sales - Job posted on - Jul 14, 2021 - Employee Type - Full Time - Experience range - 0 - 1 year **Role: Customer Success** **Experience** - 0 - 1 Year **Location** - Hyderabad **About Customer Success**: **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist...

  • Customer Success Executive

    4 days ago

    Hyderabad, Telangana, India Colosseum Tech (FalconAVL) Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    We are looking for aCustomer Success Executivewith 1+ years of experience, who can independently manage enterprise clients post-sales, oversee platform implementation, and lead a small team to ensure long-term adoption and satisfaction. This role demands strong communication skills, hands-on leadership, and a willingness to travel for client success.Job...

  • Customer Success Executive

    2 weeks ago

    Hyderabad, India iKeva Venture and Knowledge Advisory Services Private Limited Full time

    Job Description : Customer Success Executive : Hyderabad : 1 - 3 years : Any Graduate : Business Services, Real Estate, Hospitality, Service Industry : Center Manager : Competitive Fixed Company Profile: iKeva is a workspace provider along with community and member benefits. In addition to high quality ready-to-use office spaces, which are managed by a team...

  • Customer Success Executive

    21 hours ago

    Hyderabad, Telangana, India SmartWinnr, Hyderabad Full time

    **About SmartWinnr** SmartWinnr is a leading global platform that uses gamification to enhance knowledge management and performance optimization for distributed sales teams. The platform serves Fortune 500 clients including Boston Scientific, Johnson & Johnson, and AstraZeneca, along with other major companies such as Abbott, Medtronic, HDFC Life, SBI Life,...

  • Customer Success Executive

    2 weeks ago

    Gachibowli, Hyderabad, Telangana, India Relai.World Private Limited Full time

    **Job Description: Customer Success Executive** **About the Role**: We are looking for a proactive and enthusiastic Customer Success Executive to join our team. This role is at the heart of ensuring our customers have a seamless, positive experience with our services. You will be the voice of our brand and play a crucial role in building long-term customer...