Customer Care Executive
8 hours ago
**Customer Care Executive**
**Skills Required**:
- **A deep knowledge of the operations of a customer care department in an organization**:
- **Outstanding communication (written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally**:
- **Creative problem solving skills**:
- **Capacity to work both as an individual and as a team**:
- **Excellent organizational and time management ability**:
- **Highly self-motivated, willing to learn and quick adaptation to new processes within less time frame**:
- **Basic computer knowledge with MS-Office, and effective browsing skills**
**Responsibilities**
- **To remain as basic point of contact for customers with queries, complaints, feedbacks, requests etc**:
- **Ensuring timely and professional responses to all complaints, requests and queries received**:
- **Research and compilation of answers for informational requests from customers**:
- **Proper recording and scrutiny of the complaints received**:
- **Efficient dealing of complaints to completion and enabling satisfaction of customer**:
- **Rendering useful administrative support to other members of the customer care team**
**Qualification**
- **Graduate or Post Graduate in any Discipline (Non-Technical only)**
**Experience**
- **Minimum 0-1 years**
**Job Types**: Full-time, Fresher
**Salary**: ₹180,000.00 per year
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to Commute:
- Bhopal, Madhya Pradesh (required)
Work Location: In person
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