Customer Care Executive

6 hours ago

Bhopal Madhya Pradesh, India VRD Network and communications Pvt Ltd Full time

**Customer Care Executive**

**Skills Required**:

- **A deep knowledge of the operations of a customer care department in an organization**:

- **Outstanding communication (written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally**:

- **Creative problem solving skills**:

- **Capacity to work both as an individual and as a team**:

- **Excellent organizational and time management ability**:

- **Highly self-motivated, willing to learn and quick adaptation to new processes within less time frame**:

- **Basic computer knowledge with MS-Office, and effective browsing skills**

**Responsibilities**
- **To remain as basic point of contact for customers with queries, complaints, feedbacks, requests etc**:

- **Ensuring timely and professional responses to all complaints, requests and queries received**:

- **Research and compilation of answers for informational requests from customers**:

- **Proper recording and scrutiny of the complaints received**:

- **Efficient dealing of complaints to completion and enabling satisfaction of customer**:

- **Rendering useful administrative support to other members of the customer care team**

**Qualification**
- **Graduate or Post Graduate in any Discipline (Non-Technical only)**

**Experience**
- **Minimum 0-1 years**

**Job Types**: Full-time, Fresher

**Salary**: ₹180,000.00 per year

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to Commute:

- Bhopal, Madhya Pradesh (required)

Work Location: In person

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