Customer Care Executive Trainer

4 days ago

Bhopal Madhya Pradesh, India Unstoppable Welfare Society Full time

We are looking for a trainer who would be responsible for delivering our "BootCamp" training as defined by the approach and resources under the Guidance of the Curriculum.

**Responsibilities:

- **
- Engage participants in active thinking and participation.
- Act professionally at all times, meeting Generation’s expectations and policies, even under pressure.
- Be Self-Reflected
- Adapt his/her communication style to reflect and connect with participants.
- Acknowledge mistakes and learn from them.
- Set and attain goals, even in difficult circumstances.

**Required Skills:

- **
- Bachelor’s or higher degree in any discipline
- Minimum of 3 to 5 years on-the-job experience in the same industry. Work experience as a customer service executive or customer care executive or similar.
- Minimum 2 years of training experience for adult learners in similar field voice, non-voice, content moderation, customer care.
- English Proficiency: Advanced level in verbal and written communication skills
- Proper presentation skills 3. Basic knowledge of MS office and data analysis
- TOT Certified (optional)

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Diploma (preferred)

**Experience**:

- Teaching: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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