Customer Care Executive

1 week ago

Gwalior Madhya Pradesh, India Airway Broadband Full time

**Job Summary:

- **Customer Service Executives are required to answer incoming calls, Mails, SMS and Whatapps from customers for various reasons
- Complaint, Query, answer inquiries, resolve complaints and provide information.

**Gender**: (Male and Female Both)

**No. of vacancy**: 5 (Five)

**Location**: Gwalior, MP.474001

**Salary**: Rs. 8500.00 (Monthly) +

**Job Timing**: 9:00 AM to 5:30 PM or 10:30 AM to 7:00 PM

**Dress Code**: Formal or as per company Guideline

**Weekly Off**: Sunday or Tuesday

**Experience**: 2-3 Year in Customer handling

**Education**: Minimum 12th Passed or (Graduate,)

**Language**: English (preferred), Hindi (preferred)

**Typing skills**: Average

**Required Skill:

- **Excellent communication skills (On mail & Voice), Good Listening and problem solving skills over mail and telephone, Ability to take and handle stress & pressure of complaint centre., Manage large amounts of incoming calls, mails, SMS., Resolve customer complaints via phone, mail., Good Knowledge of Computer with handling of MS-Office (Word, Excel, Power Point and Outlook).

**Responsibilities and Duties**:Answer calls and mail professionally to provide information about products and services, take care of customer complaint, Logged the complaint, Allot the complaint, Take care all the inquiry and query of customer.
- Provide end-to-end service support to our customers.
- Work with internal teams to resolve customer issues promptly.
- Gather and pass on the feedback from customers to senior in the company.
- Proactively engage with customers to enhance retention and loyalty.
- Meet the high standards of professional conduct, turnaround time and accuracy set by the company.

  • Customer Care

    7 days ago

    Gwalior, India Math Quotient Full time

    **Job description** We are looking for a Customer Care Executive to be responsible for engaging with key customers by building and preserving trusting relationships. The Customer Care Executive will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when...

  • Customer Care Executive

    2 weeks ago

    Govindpuri, Gwalior, Madhya Pradesh, India Ekanga Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Location: Gwalior (On-Site)Type: Full-TimeExperience: 0–1 Years (Freshers welcome)Start Date: ImmediateJob Title: Customer Care RepresentativeJob Summary:We are looking for a proactive and empathetic Customer Care Representative to join our in-office team in Gwalior. This is an excellent opportunity for freshers or candidates with up to 2 years of...

  • Customer Care Executive

    6 days ago

    Bhopal, Madhya Pradesh, India Integgral Corporate Service Full time

    **Job Description: Customer Care Executive** **Role Overview**: The Customer Care Executive serves as the first point of contact for customers, addressing inquiries, resolving complaints, and providing information about products or services to ensure customer satisfaction. **Key Responsibilities**: - Resolve customer complaints efficiently, escalating...

  • Customer Care Executive

    2 weeks ago

    Govindpuri, Gwalior, Madhya Pradesh, India Ekanga Full time

    **Location**: Gwalior (On-Site) **Type**: Full-Time **Experience**: 0-1 Years (Freshers welcome) **Start Date**: Immediate **Job Title: Customer Care Representative** **Job Summary**: **Key Responsibilities**: - Assist customers with queries related to products, services, orders, payments, or account details. - Resolve customer complaints efficiently and...

  • Customer Care Executive

    1 week ago

    Gwalior, Madhya Pradesh, India Royal TVS Full time ₹ 96,000 - ₹ 3,49,192 per year

    *Job Overview*We are seeking a Customer Care Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.*Duties*Handle incoming customer inquiries via phone, email, and live chatAssist customers with product information, orders, and issue resolutionProcess orders accurately and...

  • Customer Care Executive

    6 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    We are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...

  • Customer Care Executive

    2 days ago

    Indore, Madhya Pradesh, India Talent Impact Full time

    **We’re Hiring: Customer Care Executive (CCE)** Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, team-oriented environment? We want to hear from you! **Location**: Indore **Position**: Customer Care Executive **Company**: Talent Impact **Employment Type**: Full-time **What You'll Do**: Handle...

  • Customer Care Executive

    2 days ago

    Indore, Madhya Pradesh, India iconic hr solution Full time

    Urgent requirement for customer care executive Qualification: - 12th or any graduate Experience: - Fresher or experience in BPO industry or Sales Salary: - 16k to 20k In hand Skills required good in English communication Location: - Indore **Salary**: ₹16,000.00 - ₹20,000.00 per month Schedule: - Night shift - US shift Work Location: In person

  • Customer Care Executive

    2 days ago

    Gwalior, Madhya Pradesh, India Royal TVS Full time

    *Job Overview* *Duties* - Assist customers with product information, orders, and issue resolution - Process orders accurately and efficiently - Upsell products and services to customers where appropriate - Conduct data entry tasks to update customer records - Communicate effectively with customers in English and Spanish - Analyse customer needs to provide...

  • Customer Care Executive-inbound

    6 days ago

    Indore, Madhya Pradesh, India EJS Business Solutions Full time

    Greetings ! We have multiple open positions for Customer Care Executive with one of our Client at Indore. PFB the detail: Designation: Customer Care Executive (Inbound Process-Domestic) - Work From Office Qualification: XIIth & Graduate Woking Pattern: 5/6 days Shift: Rotational Week OFF: Rotational Experience: 1-2 year of experience in any domain....