Customer Care Executive

1 day ago

Bhopal, India HR Employment Care Full time

Immideate Requirement

*Customer Care Executive*

Salary : 15 k in hand

Experience Required:
2 - 4 Year's.

Should be Background BPO / Call center

Industry : Printing

Locations : *BHOPAL*

Both M/F can apply

Qualification Required : Any Graduate/ PG

*Skills Required*:
Good Personality

Good communication in English

Customer relationships

Customer-focus

Product knowledge

Problem solving

Business computing skills

*Responsibilities*:
Answering phones and explaining the product and services offered by the company.

Contacting existing customers as well as prospective customers using scripts.

Obtaining customer information and other relevant data.

Asking questions to the customer and understanding their specifications.

Resolving queries and issues related to the products and services.

Making recordings of all the sales phone calls and sales deals.

Taking and processing product orders in a professional manner.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer’s needs and requirements.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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