Customer Service

4 days ago


Noida Uttar Pradesh, India Koel Hireright Full time

**Job Title:* Customer Service - Import Export**

*Location:* Noida Sector-63

*Qualification:* Graduate or MBA preferred

*Experience:* 2 to 5 Years

*Salary:* upto 30k

*Shift Timing:* 9:30 to 6:30 pm

*Week Off:* Sunday

*Industry:* Freight forwarding & Logistics

*Gender Preference:* Both (preferred female)

**Key Skills Required**
- Excellent written and verbal communication skills
- Excellent customer service and interpersonal skills
- Computer skills - MS office, Excel & PP

**Roles & Responsibilities**
- Handle post-nomination Air & Sea shipments.
- Track shipments, share feedback, and update customers until delivery.
- Resolve customer queries and follow up for new bookings.
- Manage import documentation, manifestation, CFS movement, and DO issuance.
- Share invoice details with accounts for timely billing.
- Maintain and update internal DSR regularly.
- Coordinate with Operations for imports, exports, clearance, and transportation.
- Ensure smooth and efficient service to clients.

**HR Ashi chauhan**

**Phone:* 8076094228**

**Mail id

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person


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