Customer Support Associate

3 days ago


Bengaluru Karnataka, India Nova Benefits Insurance Brokers Full time

**CTC: 3 - 3.5 LPA**:
**Location - Bangalore (Rotational Shift)**:
**Roles & Responsibilities**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Escalate unresolved issues to the appropriate internal teams
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information, and handling angry clients, as needed.
- Helping the clients with insurance claim process information and queries
- Helping the internal claims team in following up with the clients to complete the claims process
- Utilizing software, databases, and tools appropriately.
- Understanding and striving to meet or exceed individual metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.

**Job Requirement**

**What are we looking for ?**:

- 1-3 years customer facing experience
- Excellent Verbal and Written communication skills
- Insurance industry work experience will be preferred
- Willing to work in rotational shift



  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...


  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    A Bengali voice process job typically involves handling customer interactions, primarily through phone calls, in the Bengali language. Responsibilities include providing customer support, resolving issues, and ensuring customer satisfaction. Fluency in Bengali (both spoken and written) is a core requirement, along with strong communication and...


  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Troubleshoot customer issues with products or services. - Provide information about company policies, features, and updates. - Handle customer complaints and escalate complex issues to relevant teams. - Maintain accurate customer records and interaction logs. - Offer product recommendations and cross-sell opportunities - Monitor customer satisfaction levels...


  • Bangalore, Karnataka, India Customer Support Executive Full time

    - Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...


  • Bengaluru, Karnataka, India ContactPoint360 Full time

    **Job Title**: Customer Support Associate**: **Location**: Bangalore, India (On-site) **Company**: ContactPoint 360 **About ContactPoint 360**: At **ContactPoint 360**, we are committed to delivering exceptional customer experiences through innovation, empathy, and collaboration. Our Bangalore office fosters a **diversified and enriching work culture**,...


  • Bengaluru, Karnataka, India Explorex Technologies Private Limited Full time

    Hubby, [15/02/2025 14:58] Job Description: Customer Support Associate - Explorex Location: Bangalore Role Type: Full-Time Experience Level: 1-3 years Job Title: Customer Support Asociate - Explorex Ecosystem (Elite Focus) Location: Bangalore Department: Customer Success Reports To: Customer Success Manager About Explorex: Explorex is revolutionizing...


  • Electronics City, Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    **Answering Customer Inquiries**: Addressing customer questions about products, services, or company policies. - **Troubleshooting**: Helping customers resolve technical issues or other problems. - **Handling Complaints**: Listening to customer concerns, empathizing with them, and finding appropriate solutions. - **Providing Instructions and Guidance**:...


  • Bengaluru, Karnataka, India Jobeefie pvt Ltd Full time

    Urgent Hiring ! Job title : Customer Support Associate Location :Banglore Qualification :10+2 or above **Salary**: experience 20k, fresher 18K Required:Communication skills Languages :English ,Hindi +2 Regional Languages **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift **Language**: - English (required) -...


  • Bengaluru, Karnataka, India Subhadrajobs consultancy Full time

    We are hiring for the Customer Support Associate for the Bpo, We are giving a free jobs. Any Graduate can apply. Need fluent English + Hindi + Tamil + Kannada + Malayalam languages. Day shift there. It's WORK FROM OFFICE. CTC : 20 K to 25 k ctc incentive and Quarterly Bonus also. Looking immediate joiner. **Job Types**: Permanent,...


  • Bengaluru, Karnataka, India VCollaborate consulting Full time

    Full-time, Permanent Pay: 18,000.00 per month **Hindi Is Mandaytory** Hiring for **Customer Support Associate Voice Process**for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: 18000 in hand** **Job Location:...