Trainer Bpo

4 days ago

Nagpur, India Kamlesh Consultant Full time

Job Details & Requirements
Designation: Trainer_BPO
Experience
- 2 Years of Experience (Minimum)
Qualification
- Any Graduate/HS

We are looking for a trainer to train our customer support group (outbound and inbound teams) on the following,
Call handling process
Soft skills
Communication skills
Query resolution

**Responsibilities**:
Excellent Communication Skills
Should have an in depth knowledge of call handling process.
Proficiency in Soft skills training
Audit customer calls and give feedback to customer support group and concerned stakeholders
Documenting training progress and reporting to concerned stakeholders
Should have classroom training experience including running orientation programs for new joiners in customer support group
Should have knowledge of industry standards related to customer satisfaction scores
Conduct short modules of refresher training on the floor.
Should have knowledge of e-learning tools and blended learning approaches for customer support executives.
Able to plot and analyze key performance metrics related to customer support function.
Work closely with ops, QA team to understand areas of interdependence with customer support group and suggest ways to resolve bottlenecks if any.
A customer service mindset and values like empathy are highly desirable.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift

**Speak with the employer**

+91 9977993559

  • Bpo Trainer

    2 days ago

    Nagpur, Maharashtra, India SHUL Ventures Pvt Ltd Full time

    **Job Title**: BPO Trainer **Location**: Nagpur **Qualification**: Bachelor’s degree in any discipline. **Experience**: Experience in both domestic and international BPO environments **Skills Required**: - Certification in training or facilitation (e.g., TTT, NLP) - Experience in both domestic and international BPO environments - Multilingual...

  • Trainer Bpo

    13 hours ago

    Nagpur, India CareerGo Staffing Solutions Full time

    Designation: Trainer_BPO Experience - 2 Years of Experience (Minimum) Qualification - Any Graduate/HSC We are looking for a trainer to train our customer support group (outbound and inbound teams) on the following, - Call handling process - Soft skills - Communication skills - Query resolution **Responsibilities**: - Excellent Communication Skills -...

  • BPO / Call Center Trainer

    2 weeks ago

    Chandrapur, Nagpur, India Colossal Skills Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    He should be Graduate with 2 to 4 years of experience in BPO training.He should be Good in communication with excellent training skills. Required Candidate profileGraduate with BPO trainer Experience or call Center Experience

  • Trainer (Bpo Sector)

    6 days ago

    Manish Nagar, Nagpur, Maharashtra, India Technokrate Technologies Full time

    **Profile : Trainer (BPO Sector)** **Experience : 6 months to 1 year** **Location : Manish Nagar, Nagpur** - Conduct induction and process training for new joiners in the BPO sector. - Design, develop, and update training materials, modules, and assessments. - Evaluate trainee performance and provide constructive feedback for improvement. - Ensure that all...

  • BPO Trainer

    1 week ago

    Nagpur, Maharashtra, India NIIT Foundation Full time ₹ 3,12,000 - ₹ 3,60,000 per year

    Deliver engaging and effective training sessions focused on BPO/customer service skillsTrain students in communication, soft skills, voice & accent, and domain-specific knowledgeUse role-plays, mock calls, and simulations to create real-world scenariosTrack learner progress and provide constructive feedbackPrepare session plans, assessments, and training...

  • Trainer bpo

    4 days ago

    Nagpur, Maharashtra, India Teams Fusion Full time

    Trainer_BPO Job Details & Requirements Designation: Trainer_BPO Experience - 2 Years of Experience (Minimum) Qualification - Any Graduate/HSC **Salary**: ₹25,000 - ₹30,000 per month We are looking for a trainer to train our customer support group (outbound and inbound teams) on the following, Call handling process Soft skills Communication...

  • Communication & Soft Skills Trainer Bpo

    1 week ago

    Nagpur, India usk23 Full time

    Designation: Communication & Soft skills Trainer Salary: ₹25,000 - ₹30,000 per month (Depending on experience) Location: Mihan, Nagpur Experience Requirements - 1-9 years of Total experience - At least 4 years experience as voice coach - Good knowledge of grammar and pronunciation - Must have a good understanding of functional Grammar and MTI. - Should...

  • Trainer

    2 weeks ago

    Nagpur, Maharashtra, India ILAHiring Technologies Private Limited Full time ₹ 4,20,000 per year

    Department - BPOLocation- Nagpur MihanPosition - Training And QualityEmployee Type- RegularLanguage Preffered- EnglishCommunication Proficiency- Very goodKey Responsibilities:*Training Program Development: Create and update training modules, manuals, and other learning resources. Develop and deliver training programs for new hires and existing staff. Conduct...

  • Soft Skills Trainer

    13 hours ago

    Nagpur, India Actics Technologies Pvt. Ltd. Full time

    **Salary - 25k to 30k** **Location - Mihan, Nagpur** **Contact - 9860845303** Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - BPO: 3 years (required) - total work: 3 years (required) **Speak...

  • Ielts Teacher

    1 week ago

    Nagpur, India MNR Solutions Private Limited Full time

    Giving English Training and teaching on: - English Grammar and Technicality - Phonetics and Syllables - Vocabulary - Excellent - Pronunciation - PSK (Public Speech Knowledge) - Linguistic Phrases - Excellent - Accent and Voice Quality **Minimum Education**: - BA English / MA English preferable / others **Work Experience**: - preferably 10 years - 20...