Trainer bpo

6 days ago

Nagpur Maharashtra, India Teams Fusion Full time

Trainer_BPO

Job Details & Requirements

Designation: Trainer_BPO

Experience
- 2 Years of Experience (Minimum)

Qualification
- Any Graduate/HSC

**Salary**: ₹25,000 - ₹30,000 per month

We are looking for a trainer to train our customer support group (outbound and inbound teams) on the following,

Call handling process

Soft skills

Communication skills

Query resolution

**Responsibilities**:
Excellent Communication Skills

Should have an in depth knowledge of call handling process.

Proficiency in Soft skills training

Audit customer calls and give feedback to customer support group and concerned stakeholders

Documenting training progress and reporting to concerned stakeholders

Should have classroom training experience including running orientation programs for new joiners in customer support group

Should have knowledge of industry standards related to customer satisfaction scores

Conduct short modules of refresher training on the floor.

Should have knowledge of e-learning tools and blended learning approaches for customer support executives.

Able to plot and analyze key performance metrics related to customer support function.

Work closely with ops, QA team to understand areas of interdependence with customer support group and suggest ways to resolve bottlenecks if any.

A customer service mindset and values like empathy are highly desirable.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

**Speak with the employer**
+91 9999672299

  • Bpo Trainer

    6 hours ago

    Nagpur, Maharashtra, India SHUL Ventures Pvt Ltd Full time

    **Job description**: **Job Title**: BPO Trainer **Location**: Nagpur **Qualification**: Bachelor’s degree in any discipline. **Experience**:1+ Years of Experience as BPO Trainer **Skills Required**: - Certification in training or facilitation (e.g., TTT, NLP) - Experience in both domestic and international BPO environments - Multilingual abilities are...

  • Bpo Trainer

    5 days ago

    Nagpur, Maharashtra, India SHUL Ventures Pvt Ltd Full time

    **Job Title**: BPO Trainer **Location**: Nagpur **Qualification**: Bachelor’s degree in any discipline. **Experience**: Experience in both domestic and international BPO environments **Skills Required**: - Certification in training or facilitation (e.g., TTT, NLP) - Experience in both domestic and international BPO environments - Multilingual...

  • Bpo Trainer

    6 hours ago

    Mulund, Mumbai, Maharashtra, India Valiant Business Solutions Full time

    Hiring for BPO TRAINER ROLE Experience : Atleast 2 to 3 Years as a BPO Trainer. **Salary**: 20k to 35k Job Location: Wagle Estate Thane **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹33,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - trainer: 2 years...

  • Bpo Trainer

    1 week ago

    Mumbai, Maharashtra, India CIEL HR Services Full time

    **Hi,** **Role: BPO Trainer** **Years of expereince : 3+** **Description**: Mandatory skills required for this position. - Good experience in providing BPO Training - Excellent Communications.

  • Bpo Trainer

    4 days ago

    Nagpur, India Prime Placement Full time

    Required BPO Trainer Experience 2 to 4 yr Salary : 20 to 25 k location : MIHAN Nagpur Contact : HR Pratiksha 9766940841. **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (preferred) **Education**: - Bachelor's...

  • Bpo Trainer

    6 days ago

    Mumbai, Maharashtra, India Humaniquee Full time

    Salary : 28-30max **Requirements**: 1. Proven experience as a trainer, preferably in BPO or sales environments. 2. Strong understanding of sales processes, customer relationship management, and communication skills. 3. Ability to adapt training methodologies to suit different learning styles and audience needs. 4. Excellent presentation and facilitation...

  • Bpo Trainer

    6 hours ago

    Navi Mumbai, Maharashtra, India Allwyn Education Group Full time

    **BPO TRAINER ( WORK FROM OFFICE )** **AGE LIMIT: - 19 TO 40** LOCATION - THANE REQUIRED FROM REAL ESTATE, LOAN SALES, CUSTOMER SERVICE BACKGROUND MINIMUM EXPERIENCE OF 1 - 2 YEARS AS A TRAINER EXCELLENT COMMUNICATION REQUIRED HSC AND GRADUATE BOTH CAN APPLY REQUIREMENT - CANDIDATE SHOULD BE GOOD IN EXCEL, MAINTAINING REPORTS, READING, WRITING AND POWER...

  • Bpo Trainer

    5 days ago

    Mumbai, Maharashtra, India Humaniquee Full time

    Process Trainer Experience - 1 Year As Trainer ( General Insurance Process ) Location - Airoli Salary - 25k to 30k Inhand Qualification - HSC Immediate Joiner Process Trainer - ICICI Securities NISM Derivatives 8 Certified Location - Thane Salary - 40k Immediate Joiner Pay: ₹25,403.50 - ₹28,876.20 per month **Benefits**: - Provident...

  • Bpo Sales Trainer

    1 week ago

    Andheri, Mumbai, Maharashtra, India Atreus Consultant Full time

    We Are Hiring **SALES TRAINER** for **BPO SECTOR** - Qualification : HSC / Graduate - Experience : _1 or 2 years as a Sales Trainer in BPO sector (on paper mandatory)_ - Excellent organizational skills - Solid communication and presentation abilities - Shift : Day shift - Location: Andheri - Salary : Upto 5 LPA - Solid communication and presentation...

  • Bpo Sales Trainer

    1 week ago

    Pune, Maharashtra, India UJIT MARKETING Full time

    Urgent Hiring BPO Sales trainer A BPO sales trainer is responsible for designing, delivering, and evaluating sales training programs for a Business Process Outsourcing (BPO) company, focusing on equipping sales representatives with the knowledge, skills, and techniques necessary to effectively generate leads, close deals, and meet sales targets within the...