BPO / Call Center Trainer

Process trainer/Product trainer Healthcare Experience is preferred BPO background Good communication skills Minimum 2 year experience as a trainer. International BPO **Salary**: ₹250,000.00 - ₹600,000.00 per year Schedule: - Day shift - Rotational shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (required) Work...

Deliver engaging and effective training sessions focused on BPO/customer service skillsTrain students in communication, soft skills, voice & accent, and domain-specific knowledgeUse role-plays, mock calls, and simulations to create real-world scenariosTrack learner progress and provide constructive feedbackPrepare session plans, assessments, and training...

**Profile : Trainer (BPO Sector)** **Experience : 6 months to 1 year** **Location : Manish Nagar, Nagpur** - Conduct induction and process training for new joiners in the BPO sector. - Design, develop, and update training materials, modules, and assessments. - Evaluate trainee performance and provide constructive feedback for improvement. - Ensure that all...

Job Title : Call centre Executive (Call Center – Sales) for International IndustryLocation:New sneh NagarSalary : 15k-18k inhandSkills Required : Excellent communication in English, Excel etcKey Responsibilities:Make outbound calls to existing and potential doctors/customers to promote company products & services.Generate leads, share quotations, and...

Urgently Required: Call center executive Education: Any Graduate, Post Graduate Experience: 0-1 yr **Responsibilities**: Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions...

Department - BPOLocation- Nagpur MihanPosition - Training And QualityEmployee Type- RegularLanguage Preffered- EnglishCommunication Proficiency- Very goodKey Responsibilities:*Training Program Development: Create and update training modules, manuals, and other learning resources. Develop and deliver training programs for new hires and existing staff. Conduct...

**Location : Nagpur** **Roles**: - Handle inbound customer calls related to queries, issues, complaints, or information requests. - Adhere to the established process for issue resolution, escalation if needed. - Provide accurate information about company offerings. - Ensure First Call Resolution (FCR) and maintain service quality. - Maintain correct and...

Giving English Training and teaching on: - English Grammar and Technicality - Phonetics and Syllables - Vocabulary - Excellent - Pronunciation - PSK (Public Speech Knowledge) - Linguistic Phrases - Excellent - Accent and Voice Quality - Industry - School, Spoken English Institute, IELTS, V&A trainer from International BPO (with BA English) - Experience in...

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Giving a resolution to the customers or clients should be the whole and sole responsibility. HE OR SHE MUST HAVE FLUENT COMMUNICATION IN ENGLISH OR...

Company Description Swarag BPO is a dynamic and client-centric Business Process Outsourcing (BPO) firm dedicated to delivering exceptional customer service solutions. We specialize in providing tailored voice and chat customer support services that help businesses enhance their customer experiences and streamline operations. Our passion for excellence and...