Bpo Trainer

4 days ago


Chandrapur, India Colossal Skills Pvt Ltd Full time

**Key Responsibilities**:

- Conduct onboarding and soft skills training
- Deliver process-specific and product training
- Evaluate trainee performance through assessments
- Create training materials and update documentation
- Monitor and report on training effectiveness
- Provide coaching for underperforming agents

**Skills Required**:

- Excellent communication and presentation skills
- Knowledge of BPO operations and customer service standards
- Patience, adaptability, and leadership abilities
- Experience with learning management systems (LMS) is a plus

Would you like a sample resume summary for a BPO Trainer as well?

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8149637413


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