Call Center Executive

6 days ago

Nagpur, India Nurture itech Full time

Requirement: call center Executive

Education: 12TH, Any Graduate
- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated

**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Shift allowance
- Yearly bonus

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