Call Center

1 week ago

Nagpur, India Arovan web pvt ltd Full time

Urgently Required : Call Center Executive

Education: 12TH, Any Graduate

Exeperience: 0-2 Yrs

Roles:
Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.

**Salary**: ₹15,000.00 - ₹24,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

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