BPO Trainer

1 week ago

Nagpur, Maharashtra, India NIIT Foundation Full time ₹ 3,12,000 - ₹ 3,60,000 per year
  • Deliver engaging and effective training sessions focused on BPO/customer service skills
  • Train students in communication, soft skills, voice & accent, and domain-specific knowledge
  • Use role-plays, mock calls, and simulations to create real-world scenarios
  • Track learner progress and provide constructive feedback
  • Prepare session plans, assessments, and training aids
  • Conduct pre and post training assessments to measure learning outcomes
  • Collaborate with placement teams to align training with industry expectations
  • Motivate students and build their confidence for job interviews

Job Type: Full-time

Pay: ₹26, ₹30,000.00 per month

Benefits:

  • Provident Fund

Experience:

  • Training: 1 year (Required)
  • BPO: 1 year (Required)

Language:

  • English (Preferred)

Work Location: In person

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