Service Coordinator

**Position : Designation Service Back End Coordinator** i. Job Description/Roles & Responsibilities - Allocate Service, Breakdown, Installation, PM calls to Service Engineers ii. Doing CSAT for closed complaints iii. Coordinating with Factory and arranging spares for WTY/CMC complaints iv. Answering Phone calls and logging customer complaints, Addressing...

Scheduling and Dispatching: Manage and coordinate service appointments, ensuring timely and efficient delivery of services. Customer Communication: Communicate with customers to schedule appointments, provide updates, and address inquiries. Service Provider Coordination: Collaborate with service providers to ensure they have the necessary resources and...

**Key Responsibilities**: - **Service Coordination**: - Act as the primary point of contact for service-related queries and requests. - Schedule, track, and manage service delivery operations, ensuring timely resolution of client issues. - Coordinate with the service team to assign tasks and monitor progress. - Maintain accurate records of service...

Core Responsibilities: - **Scheduling and Coordination**: Managing service appointments, dispatching technicians, and ensuring timely service delivery. - **Communication and Customer Relations**: Communicating with clients to schedule appointments, provide updates, and address concerns. - **Issue Resolution**: Handling inquiries, resolving complaints, and...

Properly coordinate the service team for attending customer complaint calls till completion to send AMC proposals to customers(warranty & AMC renewal), preparation and sending quotations to customers, to facilitate accounts dept for generating invoices and follow up with customers for payments. update details in google sheet. on receiving purchase order/work...

A service coordinator manages and organizes service-related activities within a company, ensuring smooth operations and customer satisfaction. They act as a liaison between clients and service teams, scheduling appointments, managing resources, and resolving issues. Key responsibilities include customer service, communication, coordination, and...

Properly coordinate the service team for attending customer complaint calls till completion to send AMC proposals to customers(warranty & AMC renewal), preparation and sending quotations to customers, to facilitate accounts dept for generating invoices and follow up with customers for payments. update details in google sheet. on receiving purchase order/work...

Job Title: Service Coordinator - MPS ( Female Only) Job Location: Chennai Budget - Max 3.5 LPA **Job Purpose**: The Service Coordinator is responsible for handling customer service requests related to printers and multifunction devices (MFDs), coordinating with field engineers, ensuring timely resolution of service calls, and maintaining accurate service...

Job Description - Service Coordinator - Customer Service Support: Designation : Co-ordinator_ Customer Service Support Educational Qualification : Diploma/ UG-ECE-E&I, EEE Experience : 3 to 4 yrs Experience Job Location : Based in Chennai Salary : 23K to 25K - Attending to complaints & any other queries. - Coordinate with the customer & service engineers...

**Client Servicing Executive / Client Handling Officer** **Location**: TNAGAR-CHENNAI **Experience**: 1-3 years **Employment Type**: Full-time **Key Responsibilities**: - Act as the primary point of contact between clients and the agency. - Manage day-to-day client communication and ensure all requirements are clearly understood and executed. - Coordinate...