
Chat Support Executive
3 days ago
Responsibilities
Manage inbound/ outbound calls or chats in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹13,600.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Ability to Commute:
- Kolkata, West Bengal (required)
Ability to Relocate:
- Kolkata, West Bengal: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8533821654
-
Chat Support Executive
2 days ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeEducation: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...
-
Chat Support Executive
3 days ago
Kolkata, West Bengal, India Connect Galaxy Full time_**We are Hiring!!!**_ **Designation**: Chat Support Executive **Process**: International Chat Process **Experience**: Fresher / Experience **Salary**: - Fresher: 2.4lpa - 16k in hand before transport deductions - Exp 1 (7months to 12months) : 2.6lpa - 18k in hand before transport deductions - Exp 2 (12months and above) : 280250 - 21k in hand before...
-
Fresher Chat Support
4 days ago
Baranagar, Kolkata, West Bengal, India BDV Private Limited Full timeWe are looking for enthusiastic and customer-focused **Chat Support Executives** to join our growing support team. As a chat support agent, you will be the first point of contact for our customers, helping them resolve queries and ensuring a smooth experience through live chat. This is an excellent opportunity for freshers looking to build a career in...
-
Fresher Chat Support
4 days ago
Kolkata, West Bengal, India BDV Private Limited Full timeWe are looking for a dynamic, enthusiastic, and self-motivated **Fresher Chat Support Representative** to join our customer service team. As a **Chat Support Representative**, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience. Key...
-
Fresher Chat Support
3 days ago
Kolkata, West Bengal, India BDV Private Limited Full timeWe are looking for a dynamic, enthusiastic, and self-motivated **Fresher Chat Support Representative** to join our customer service team. As a **Chat Support Representative**, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience. Key...
-
Chat Support Executive
2 days ago
New Town, Kolkata, West Bengal, India Tastes2Plate Full timeJob Description (JD) for a Customer Service Associate (Chat Process): Job Title: Customer Service Associate (Chat Process) Location: Newtown, About Us: Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team. Job Summary: As a Customer Service Associate, you will be responsible...
-
Chat Support Executive
4 days ago
Salt Lake, Kolkata, West Bengal, India Mervice infotech Full timeWe are hiring for Chat support executive for Rapido for salt Lake Sector 5 Kolkata location Work from Office Shift timings 3pm-12am drop under 10km radius and if having bike then travelling allowance are there. Work from Office./Need good communication skills speaking and reading. Salary 11.2k in-hand Pay: ₹11,000.00 - ₹11,200.00 per...
-
Chat Support Executive
13 hours ago
Salt Lake, Kolkata, West Bengal, India Mervice infotech Full timeWE ARE HIRING FOR CHAT SUPPORTIVE EXECUTIVE FOR KOLKATA SALT LAKE SECTOR 5 KOLKATA WORK FROM OFFICE' 12TH PASS AND ABOVE ARE ELIGIBLE GOOD ENGLISH REQUIRED SALARY 11.2KINHAND AND 13.3KCTC MORNING SHIFT FOR FEMALES FOR MALES 1PM-10PM NO DROP /3:30AM-12:30PM DROP UNDER 12KM RADIUS INTERSTED ONE;S SHARE YOUR CV AT 8249936838 HR NAMITA **Job Type**:...
-
Chat Support Executive
4 days ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeRespond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...
-
Chat Process Executive
3 days ago
Kolkata, West Bengal, India Glory Power Solutions Pvt Ltd Full time**We Are Hiring!!!** **Designation**: Customer Support Executive **Process**: Chat Process **Languages**: English **Experience**: Freshers Preferred / Experienced (up to 12+ months) **Shifts**: - **Rotational Shifts (24/7)** including **Night Shifts**: - **1 Rotational Weekly Off**: - **6 Days Working** **Interview Timings**: 11 AM - 3 PM **Interview...