
Fresher Chat Support
2 days ago
We are looking for a dynamic, enthusiastic, and self-motivated **Fresher Chat Support Representative** to join our customer service team. As a **Chat Support Representative**, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience.
Key Responsibilities:
- Respond promptly to customer inquiries and support requests via live chat.
- Provide clear, accurate, and helpful solutions to customer queries related to our products/services.
- Maintain a professional and positive tone in all customer interactions.
- Troubleshoot and resolve customer issues related to orders, accounts, technical concerns, etc.
- Document all customer interactions and follow-up as needed.
- Work with other departments (e.g., technical support, billing) to resolve customer issues.
- Meet or exceed performance goals, including response time, resolution time, and customer satisfaction.
- Continuously improve product knowledge to assist customers more effectively.
- Provide feedback on recurring issues or suggestions for improving customer support processes.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
-
Fresher Chat Support
7 hours ago
Kolkata, West Bengal, India BDV Private Limited Full timeWe are looking for a dynamic, enthusiastic, and self-motivated **Fresher Chat Support Representative** to join our customer service team. As a **Chat Support Representative**, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience. Key...
-
Fresher Chat Support
2 days ago
Baranagar, Kolkata, West Bengal, India BDV Private Limited Full timeWe are looking for enthusiastic and customer-focused **Chat Support Executives** to join our growing support team. As a chat support agent, you will be the first point of contact for our customers, helping them resolve queries and ensuring a smooth experience through live chat. This is an excellent opportunity for freshers looking to build a career in...
-
Fresher Chat Support
2 days ago
Kolkata, West Bengal, India Work Panda Cooperation LLP Full timeKey Responsibilities: Handle customer queries through live chat support in a professional and timely manner. Provide accurate information regarding products, services, and company policies. Assist in troubleshooting basic issues and escalate complex concerns to senior teams when required. Maintain records of customer interactions and update CRM...
-
Fresher chat support
2 weeks ago
Kolkata, India BDV Private Limited Full timeWe are looking for a dynamic, enthusiastic, and self-motivated Fresher Chat Support Representative to join our customer service team. As a Chat Support Representative, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience. No prior...
-
Fresher chat support
2 days ago
Kolkata, West Bengal, India BDV Private Limited Full time ₹ 12,000 - ₹ 1,50,000 per yearWe are looking for a dynamic, enthusiastic, and self-motivated Fresher Chat Support Representative to join our customer service team. As a Chat Support Representative, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience.No prior...
-
Fresher Chat Support
5 days ago
Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time**Key Responsibilities**: - Respond promptly to customer inquiries via live chat in a professional and courteous manner. - Provide accurate information about products, services, and company policies. - Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams. - Maintain...
-
Fresher Chat Support
2 weeks ago
Kolkata, India Work Panda Cooperation LLP Full timeWe are looking for enthusiastic and customer-focused Fresher Chat Support Executives to join our team in Kolkata. The role involves assisting customers via live chat, resolving their queries, and ensuring a positive customer experience. This is an excellent opportunity for fresh graduates or entry-level candidates looking to build a career in customer...
-
Fresher Chat Support
3 days ago
Kolkata, West Bengal, India Work Panda Cooperation LLP Full time ₹ 1,56,000 - ₹ 1,80,000 per yearWe are looking for enthusiastic and customer-focused Fresher Chat Support Executives to join our team in Kolkata. The role involves assisting customers via live chat, resolving their queries, and ensuring a positive customer experience. This is an excellent opportunity for fresh graduates or entry-level candidates looking to build a career in customer...
-
Chat Support Executive
7 hours ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeEducation: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...
-
Fresher Chat Support
2 days ago
Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time**Key Responsibilities**: - Respond promptly to customer inquiries via live chat in a professional and courteous manner. - Provide accurate information about products, services, and company policies. - Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams. - Maintain...