Public Relations Officer

10 hours ago

Agra Uttar Pradesh, India Dr. (Lt. Col.) Ravi Jain Full time

**Job Description - Public Relations Officer (PRO)**

**Reporting To**: Dr. Lt. Col. (Retd.) Ravi Kumar Jain, MD (Medicine)
**Location**: Heart and Diabetes Care Center, Agra

**Position Overview**

The Public Relations Officer (PRO) will be responsible for building and maintaining a positive public image of **Dr. Lt. Col. (Retd.) Ravi Kumar Jain** and the **Heart and Diabetes Care Center**. The role involves managing patient communication, coordinating with healthcare partners, organizing medical camps, and creating awareness campaigns to enhance community outreach and promote the specialized heart and diabetes services offered.

**Key Responsibilities**

**1. Patient & Community Relations**
- Act as the first point of contact between patients, families, and the clinic.
- Ensure smooth handling of patient inquiries, appointments, and feedback.
- Organize patient awareness programs, workshops, and health camps.
- Maintain strong community relations to build trust and loyalty.

**2. Branding & Reputation Management**
- Promote Dr. Ravi Jain’s expertise as a Senior Consultant Physician, Cardiologist, and Diabetes Specialist.
- Highlight his background as **Lt. Col. (Retd.) Indian Army & Ex-Associate Professor** for credibility.
- Develop patient education materials, brochures, and press releases.
- Manage testimonials and patient success stories.

**3. Marketing & Outreach**
- Plan and execute marketing strategies for both online and offline platforms.
- Maintain clinic’s social media presence (Facebook, Instagram, LinkedIn, WhatsApp groups).
- Coordinate with local hospitals, banks, corporates, and community organizations for tie-ups and health checkup camps.
- Publicize clinic timings, services, and special discount offers.

**4. Event & Camp Management**
- Organize monthly and special medical camps (Diabetes, Heart Health, Obesity, Metabolic Syndrome, etc.).
- Liaise with corporates, schools, and associations for collaborative health events.
- Ensure smooth logistics, patient registration, and reporting for health camps.

**5. Administrative Support**
- Assist in maintaining records of outreach programs and patient satisfaction surveys.
- Support the clinic team in coordinating appointments, follow-ups, and referrals.
- Prepare periodic reports on PR and marketing performance.

**Skills & Qualifications**
- Graduate in Mass Communication, Marketing, Public Relations, or related field (preferred).
- Strong communication skills in English and Hindi.
- Prior experience in healthcare PR/marketing is desirable.
- Ability to manage events, campaigns, and digital platforms.
- Excellent interpersonal skills with patient-centric approach.

**Key Attributes**
- Polite, approachable, and empathetic in patient dealings.
- Organized with strong networking abilities.
- Ability to represent the **professionalism and army discipline** of Dr. Ravi Jain.
- Innovative in promoting healthcare services and community engagement.

Pay: ₹10,000.00 - ₹12,000.00 per month

Expected Start Date: 03/10/2025

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