Customer Care Executive

2 weeks ago

T Nagar Chennai Tamil Nadu, India Vedita Ventures Full time

**Core Responsibilities**
- Dealing with customer issues and churning out an easy-to-follow solution
- For all the Returns, Replacements, Customer Complaints, Issues, Warranty relater mails and calls
- helping customers choose the right product for their requirements and budget
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Broadcasting to the customer as per the categeory
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

**Required Skills**:

- Peruasive Speaking Skill
- Adaptability
Clear Communication

Weekday off and sunday working

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- T nagar, Chennai - 600017, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English & Tamil (required)

**Speak with the employer**

+91-XXXXXXXXXX

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