Customer Care Executive
6 days ago
**Core Responsibilities**
- Dealing with customer issues and churning out an easy-to-follow solution
- For all the Returns, Replacements, Customer Complaints, Issues, Warranty relater mails and calls
- helping customers choose the right product for their requirements and budget
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Broadcasting to the customer as per the categeory
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
**Required Skills**:
- Peruasive Speaking Skill
- Adaptability
Clear Communication
Weekday off and sunday working
**Salary**: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- T nagar, Chennai - 600017, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer support: 1 year (required)
**Language**:
- English & Tamil (required)
**Speak with the employer**
+91-XXXXXXXXXX
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