Customer Care Executive(Voice)

9 hours ago

T Nagar Chennai Tamil Nadu, India Talent syndicate pvt ltd Full time

**Executive/ Senior executive - Customer Service**

Location: Chennai

Reporting to: Team Leader - Customer Service

**Purpose of the Role**:
The objective of this role is to deliver exceptional customer service by focusing on service skills andensure all required operational parameters are met and adhered to.

He/she shall be closely involved ininteracting with customers on a day to day basis, clarifying and resolving customer complaints andqueries, determining the cause of the problem, providing best resolution

**Role Description**:

- Willingness to work in rotational Off & rotational Shifts.
- To resolves product or service problems by clarifying the customer's complaint.

**Key Result Areas**:
This role will drive high performance customer service by ensuring the desired level of productivity, callquality, SME skills, resolution providing skills are as per the organizations required norms.
- Education: Graduate or equivalent.
- Work Experience: Minimum of 1 - 3 Years of work experience.
- Experience in customer service or call center background is preferred.
- Strong communication skills.
- Good interpersonal skills.
- Knowledge of multiple languages like Tamil, Kannada, Telugu, Hindi will be an added advantage.

Pay: Up to ₹450,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- customer care: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 6382692278

  • Customer Care Executive

    7 days ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for "Customer Care Executive" to assist its customers for order support over telephone/ chat channels. As a Customer Care Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest online...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India CIEL HR Full time

    Customer care executive International Calling Customer Care support service 24 7 Shift Rotational International Voice Process Email Support International BPO

  • Customer Care Executive

    2 weeks ago

    Thoraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time

    Customer Care Executive reports to Customer care Manager and is responsible to represent the voice of customer inside the company. Customer Care Executive supports the company by accurately capturing the Voice of customer and by obtaining the timely feedback from the customer during time Post Service Feedback Calls. Customer Care Executive works closely with...

  • Customer Care Voice Process

    9 hours ago

    Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Care Voice Process **Qualification**:Graduate **Location**: Marathahalli, Bangalore **Salary**: 20k - 25k **Experience : 1 year Bpo Experience is Mandatory.** **Languages known**: English and Hindi **Shifts**: 6 Days of working 1 Day Rotational Off. **Immediate joiners are preferable.** **Roles and...

  • Customer Care Executive

    2 days ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Care Executive to assist its customers for order support over telephone/ chat channels. As a Customer Sales & Support Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...

  • Looking for Customer Care Executive

    5 days ago

    Chennai, Tamil Nadu, India Pink FitnessOne private limited Full time

    **Greetings from FitnessONE** We have an opening for Customer Care Executive For Fitnessone Corporate Office. Qualification: Any Degree Experience: 1 to 2 years of Experience In Voice Process **Salary**: 13k to 17k Location: Nungambakkam Shift Timings: 9.30am to 6.00pm - Conducting customer satisfaction surveys to understand what areas of the company's...

  • Customer Care Executive

    2 days ago

    T Nagar, Chennai, Tamil Nadu, India Lalithaa Jewellery Mart Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Customer Care Executive - Corporate OfficeROLES & RESPONSIBILITIESExplain gold schemes and their benefits to customers.Maintain accurate records of customer enrollments, payments, and renewals.Provide timely reminders to customers regarding due payments and scheme maturity.Coordinate with showroom teams to ensure smooth operations.Resolve customer complaints...

  • International Voice Process

    5 days ago

    Chennai, Tamil Nadu, India Omega Health Care ( Apexon Health ) Full time

    Mega Hiring for **International Voice Process (Customer Service).** - Giving first call resolution to the Customers - Good Analytical and Interpretation skills - Resolve Customer queries and achieve Customer delight - Strong problem-solving skills and the ability to think on your feet - Reproduce customer issues and escalate product bugs. **Job...

  • Customer Care Executive

    9 hours ago

    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls -...

  • Credentialing Support Executive

    7 days ago

    Chennai, Tamil Nadu, India All Care Therapies Full time

    **Company Description** We are a rapidly growing US Healthcare Company. We provide superior consulting and management services for the healthcare industry. All Care brings a fresh and innovative approach to back office healthcare management. **Job Description** Credentialing Support Executive (Outbound Voice calling)** **Positions**:7 Nos **Shift Time**:...