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Customer Care Executive

2 weeks ago

Coimbatore Tamil Nadu, India Ramanani Cars Private Limited Full time

Customer Care Executives to join our dynamic team and embark on a rewarding career journey
- Providing product and service information to customers and assisting them with their needs
- Responding promptly to customer complaints and escalating issues as needed
- Maintaining accurate and up-to-date customer records and documentation
- Processing orders, refunds, and exchanges as required
- Collaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products and services to customers
- Conducting customer satisfaction surveys and gathering feedback to improve the customer experience

**Role**:Customer Retention - Voice / Blended

**Industry Type**:Automobile

**Department**:Customer Success, Service & Operations

**Employment Type**:Full Time, Permanent

**Role Category**:Voice / BlendedEducation

**UG**:Any Graduate

**PG**:Any PostgraduateKey SkillsCustomer Care Executive

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person