Customer Care Executive

10 hours ago


T Nagar Chennai Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.

**Location: T Nagar Chennai (Only work from office role)**

**Responsibilities**:

- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Resolving post dispatch issues of customers - eg delivery status, order tracking, returns and refunds
- Checking delivery status and coordinate with delivery partners regarding escalations and on-time delivery
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating unresolved issues to team leads and persistent issues directly to senior management

**Desired Profile**:

- Bachelor’s degree in any field.
- 6 months to 2 years experience in customer support
- Excellent communication skills in English and Tamil
- Should possess a temperament for handling customers with care

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- T Nagar, T Nagar, Chennai - 600017, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
**Experience**:

- customer support: 1 year (preferred)

**Language**:

- Hindi (required)
- Hindi fluently (required)

Work Location: In person



  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for "Customer Care Executive" to assist its customers for order support over telephone/ chat channels. As a Customer Care Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest online...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Care Executive to assist its customers for order support over telephone/ chat channels. As a Customer Sales & Support Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...


  • T Nagar, Chennai, Tamil Nadu, India Lalithaa Jewellery Mart Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Customer Care Executive - Corporate OfficeROLES & RESPONSIBILITIESExplain gold schemes and their benefits to customers.Maintain accurate records of customer enrollments, payments, and renewals.Provide timely reminders to customers regarding due payments and scheme maturity.Coordinate with showroom teams to ensure smooth operations.Resolve customer complaints...


  • Coimbatore, Tamil Nadu, India Anbu Sri Sai Home Health Care Full time

    **Position: Customer Care Executive** **Location**: Singanallur, Coimbatore **Company Overview**: Anbu Sri Sai Home Health Care is a leading Health Care/Nursing Care company dedicated to providing exceptional Brand/services and delivering an outstanding customer experience. We prioritize customer satisfaction and are committed to building lasting...


  • T Nagar, Chennai, Tamil Nadu, India Talent syndicate pvt ltd Full time

    **Executive/ Senior executive - Customer Service** Location: Chennai Reporting to: Team Leader - Customer Service **Purpose of the Role**: The objective of this role is to deliver exceptional customer service by focusing on service skills andensure all required operational parameters are met and adhered to. He/she shall be closely involved ininteracting...


  • Chennai, Tamil Nadu, India CIEL HR Full time

    Customer care executive International Calling Customer Care support service 24 7 Shift Rotational International Voice Process Email Support International BPO


  • Chennai, Tamil Nadu, India Auction Ghar Full time

    **We are Hiring For Customer Support or Care Executive** **Location : Chetpet** **Shift : Regular** **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...


  • T Nagar, Chennai, Tamil Nadu, India Specsmakers Opticians Private Limited Full time

    **Role & responsibilities** 2. Proactively follow up with sales leads, assess their level of interest, address questions or concerns, and guide them through the sales process. 3. Manage e-commerce operations, including order processing, fulfilment, and handling return orders such as replacements or refunds. 4. Resolve customer issues, escalating complex...


  • Chennai, Tamil Nadu, India Transenergy Private Limited Full time

    According to a typical Customer Care Officer job description, the primary roles of a customer care executive in a BPO are as follows. - Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image...


  • Tambaram, Chennai, Tamil Nadu, India espaandsalon Full time

    A customer care executive's job is to help customers by answering questions, resolving issues, and communicating service expectations. They may also lead a team of customer service representatives. Responsibilities - Answering phones - Responding to customer inquiries - Assisting with customer issues - Providing information - Processing orders -...