Customer Service Representative

3 days ago

Cidco Nashik Maharashtra, India मंगWale Full time

**About Mangwale**

Mangwale is a growing voice-first platform revolutionizing how people interact with businesses for ordering and customer support. We’re looking for passionate and skilled individuals to join our customer support team to deliver exceptional experiences to our customers.

As a **Customer Support Agent**, you will be the first point of contact for our customers, helping them with their queries, assisting with orders, and ensuring a seamless support experience. Your communication skills and problem-solving abilities will play a key role in ensuring customer satisfaction.

**Key Responsibilities**
- Handle inbound and outbound customer calls in **Marathi**, **Hindi**, and **English** (preferred).
- Provide quick, accurate, and friendly support to customers.
- Troubleshoot issues and resolve complaints effectively.
- Maintain records of interactions and update order/support details in the system.
- Collaborate with internal teams to escalate issues when required.
- Ensure customer satisfaction through timely follow-ups and efficient communication.

**Requirements**:

- Strong communication skills in **Marathi** and **Hindi** (English is an advantage).
- Good problem-solving and logical thinking abilities.
- Basic computer and smartphone operation skills.
- Ability to work both from the office and remotely when required.
- Self-motivated and result-oriented.
- **Women looking to restart their careers** are encouraged to apply.
- Freshers with excellent communication skills are welcome.
- Prior experience in customer support, telesales, or call-center operations is a plus.

**Perks & Benefits**
- Flexible work setup (Office + Work from Home).
- Performance-based incentives.
- Opportunity to grow with a fast-paced and innovative company.
- Training and skill development sessions.

**How to Apply**

**Job Types**: Full-time, Internship
Contract length: 6 months

Pay: ₹10,000.00 - ₹18,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    5 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...

  • Customer Service Representative

    1 week ago

    Nashik, Maharashtra, India KuddleandCo Full time

    **Customer Service Representative Responsibilities**: **THIS IS A HYBRID ROLE, NON VOICE CAMPAIGN.** **THIS IS 24X7 CAMPAIGN. PAY HIGH ON NIGHT SHIFT.** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

  • Customer Service Representative

    3 days ago

    Nashik, India HN Multiverrse Pvt Ltd Full time

    1. Manage a team of representatives offering customer support. 2. Oversee the customer service process in **B2B and B2C.** 3. Resolve customer complaints brought to your attention. 4. Create policies and procedures. 5. Plan the training and standardization of service delivery. 6. Select and hire new staff. 7. Monitor the work of individual...

  • Customer Service Representatives

    2 weeks ago

    Nashik, India Impact Hr Km Solutions Full time

    Job Description Description We are seeking a dedicated and motivated Customer Service Representative to join our team in India. The ideal candidate will have 2-3 years of experience in customer service, demonstrating a passion for helping customers and resolving their issues effectively. Responsibilities - Respond to customer inquiries via phone, email, and...

  • Customer Service Officer

    2 weeks ago

    Cidco, Nashik, Maharashtra, India मंगWale Full time

    **Location**: ASC 42 ,Ashwin Nagar, Cidco Nashik, Maharashtra **About मंगWale**: मंगWale is an exciting new super app that allows customers to order food and send/receive parcels locally. Our unique selling proposition (USP) is our commitment to price transparency - customers see the same menu prices on our app as they would in the restaurant...

  • Customer Service Representative

    1 week ago

    Pune, Maharashtra, India KuddleandCo Full time

    **Customer Service Representative Responsibilities**: **THIS IS AN ONSITE ROLE. BPO EXPERIENCE PREFERRED** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...

  • Customer Service Representative

    2 weeks ago

    Pune, Maharashtra, India enhanceplus Consultant Full time

    **Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...

  • Customer Service Representative

    7 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

  • Customer Service Representative

    1 week ago

    Marol, Mumbai, Maharashtra, India TrueMeds Full time

    Urgent Hiring - Customer Service Representative (TruMeds, Andheri) We are looking for experienced Customer Service Representatives at TruMeds, Andheri. Role: Customer Service Representative Location: Andheri, Mumbai Qualification: HSC & above Experience: 6 months+ in Customer Service / Voice Process **Salary**: As per last drawn &...

  • Customer Service Representative

    1 week ago

    Chandivali, Mumbai, Maharashtra, India DA3Technologies Full time

    **Location**: **Chandivali, Mumbai, Maharashtra** **Role Description** This is a full-time on-site role for a Customer Service Representative at one of our top client in Mumbai. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your daily tasks will include addressing...