Customer Care Executive
2 days ago
**URGENT OPENING **
**Job Title: Customer Care Executive**
**Location: Kochi**
**Job Overview**:
**Key Responsibilities**:
Provide prompt, clear resolutions or escalate to relevant departments when needed.
Maintain detailed logs of queries, follow-ups, and resolutions.
Ensure high levels of customer satisfaction and a consistent brand voice.
Liaise with internal teams including Dispatch, Medical, Sales and Marketing for seamless execution.
**Skills & Requirements**:
2-4 years of experience in customer service (preferably in healthcare, wellness, or e-commerce).
Fluency in English, Hindi, Malayalam, Tamil; knowledge of additional regional languages is a strong plus.
Good verbal and written communication skills.
Ability to multi-task and manage time effectively in a fast-paced environment.
Familiarity with CRM tools and basic order processing workflows.
Contact: 7306336750
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7306336750
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