Reservation Executive
2 days ago
Company Description
Rayna Tours and Travels, an ISO-certified company, is a leading tour operator established in 2006, offering tailored travel management services in the UAE. With over 70 travel outlets across major hotels in Dubai and branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune, Rayna Tours focuses on excellence, professionalism, and competitive pricing. The company's subsidiaries offer specialized services in destination management, high-end travel experiences, cruising, IT solutions, event ticket sales, real estate, and more.
Role Description
This is a full-time on-site role for a Reservation Executive located in Pune at Rayna Tours. The Reservation Executive will be responsible for daily tasks related to communication, customer satisfaction, reservations, customer service, and sales to ensure a seamless booking experience for clients.
**Qualifications**:
Strong Communication and Customer Service skills
Experience in Reservations and Sales
Focus on Customer Satisfaction
Ability to multitask and prioritize tasks effectively
Excellent problem-solving abilities
Previous experience in the travel or hospitality industry is a plus
Bachelor’s degree in Hospitality Management or related field
Schedule:
- Night shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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