Customer Service Representative
1 week ago
About MSI SERVICES PVT LTD
If you enjoy working in an entrepreneurial results oriented environment that values teamwork,innovation, and taking initiative, MSI is the right place for you. MSI values adaptability, hard work, education,customer service, knowledge based analytics and technology. Having grown over ten times in size in the last tenyears, MSI is seeking individuals looking for a long term career and upward mobility.
Customer Service Representative Responsibilities:
1. Home Depot Store enquiry support.
2. HD SlabWarranty help-line.
3. Special Order Sales Operations and Services.
4. NFM Store enquiry support.
5. Answering web based customer queries.
7. Perform additional duties as required and or requested.
1. Bachelors / Master Degree with a minimum of 1 - 4years of experience in INTERNATIONAL VOICE PROCESS,specialization in the Order Management is preferred.
2. Should be a fast learner.
8. Goal-oriented, motivated self-starter, with excellent organizational skills and Strong problem solving skills
9. Strong attention to details and Good follow up skills.
10. Ability to work effectively with other organizations and individuals at all levels with mínimal supervision and assumes accountability for issues until final resolution.
11. Flexible to night shifts is mandatory. (9.00pm to 6.00am)
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