Customer Service Executive

6 days ago

Andheri East Mumbai Maharashtra, India Shaadi.Com Full time

**Company Overview**:
**Key Responsibilities**:
2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction.

4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets.

5. **Documentation**: Maintain accurate and detailed records of customer interactions and transactions.

6. **Collaboration**: Work closely with cross-functional teams to ensure a cohesive and positive customer experience.

**Qualifications**:
1. Minimum of 6 months of experience in customer support or sales.

2. Excellent communication skills, both written and verbal.

3. Strong problem-solving abilities and attention to detail.

4. Customer-centric mindset with a passion for helping others.

5. Ability to work in a fast-paced environment.

6. Basic computer skills and familiarity with CRM systems.

**Benefits**:

- Competitive salary
- Health and dental insurance
- Career growth opportunities
- Positive and vibrant work environmen

**Job Types**: Full-time, Permanent

**Salary**: ₹28,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service/Sales: 1 year (required)

**Language**:

- English (required)
- Gujarati (required)

Work Location: In person

**Speak with the employer**
+91 8657696796

  • Customer Service Executive

    15 hours ago

    Andheri East, Mumbai, Maharashtra, India CraftWorld Events Pvt Ltd Full time

    We are pleased to inform you that we have an urgent opening for the post of **Customer Service Executive** **Location** - Andheri East **Industry** - Events Services **Key Responsibilities**: - Provide accurate, valid, and complete information by using the right tools and resources - Resolve customer complaints efficiently, maintaining a positive,...

  • Customer Service Executive

    2 weeks ago

    Andheri East, Maharashtra, India Green Stapler Full time US$ 4,000 - US$ 8,000 per year

    Skills: Excellent communication skills in EnglishExperience: Freshers & Experienced both can applyShift Time: 9:45 AM to 6:45 PMQualification: HSC passed or aboveAge: 18 to 38 yearsWorking Days: Monday to SaturdayRole: No sales or target pressure; purely informational supportRole Overview:We are looking for a Telecustomer Care Executive with excellent...

  • Customer Service

    1 week ago

    Andheri East, Mumbai, Maharashtra, India SOLVIT GLOBAL LOGISTICS LLP Full time

    **Job Type**: Full-time **About Us**: We are a growing freight forwarding and logistics company providing end-to-end solutions in international and domestic cargo movement. We pride ourselves on delivering reliable, cost-effective, and customer-centric services. We are looking for a motivated **Customer Service Executive** to join our team and ensure smooth...

  • Customer Service Executive

    3 days ago

    Andheri East, Mumbai, Maharashtra, India Balaji-caterers Full time

    Balaji Caterers is a hospitality group, founded in 1985 in Mumbai, that provides diverse catering services for various events and operates restaurants at locations like Mumbai Airport. The company specializes in a wide range of cuisines, including Indian, Gujarati, Maharashtrian, and South Indian dishes, with vegetarian and Jain options available. With...

  • Customer Service Executive

    1 week ago

    Andheri East, Mumbai, Maharashtra, India CAPRICORN LOGISTICS Full time

    JD - Customer Service - Co-ordination with Importers; - Co-ordination with shipping companies for getting Vessel ETA and IGM details, Invoices; - Co-ordination with Documentation Dept., Customs and Docks Executives, transport division; - Maintaining track record from vessel arrival/departure to the delivery of the each consignment; - Looking that all the...

  • Customer Service + Renewals

    3 days ago

    Andheri East, Mumbai, Maharashtra, India SKILLSKONNECT Full time

    **Job Title**: Customer Service Executive - Renewals **Location**: Mumbai, Maharastra **Education Requirement**: HSC Pass **Key Responsibilities**: - Manage inbound/outbound calls for renewals. - Upsell services and address customer concerns. - Update CRM systems and maintain accurate records. - Collaborate with internal teams for issue...

  • Customer Service Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India jobmygoal.com Full time

    JobId: 592115 Designation: Customer service Executive Experience: 1-2 years Location: Andheri, Mumbai Employement type: Full Time **Salary**: 21000 - 29000 Monthly Gender: Male,female Openings: 4 Qualification: Any Skills: Customer service, customer support, customer handling, office, computer - Job description: We are hiring for customer service...

  • Customer Service Executive

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Job Title**: VIP Services - Night Shift **Key Responsibilities**: - Provide personalized support to customers, addressing their queries and concerns efficiently. - Ensure a seamless experience for customers availing of premium services. - Maintain accurate records of customer interactions and follow-ups in the CRM system. - Build rapport with customers...

  • Customer Service Executive

    15 hours ago

    Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Job Title**: VIP Services - Night Shift **Key Responsibilities**: - Provide personalized support to customers, addressing their queries and concerns efficiently. - Ensure a seamless experience for customers availing of premium services. - Maintain accurate records of customer interactions and follow-ups in the CRM system. - Build rapport with customers...

  • Customer Service Executive

    3 days ago

    Andheri East, Mumbai, Maharashtra, India NationMind Infoservices Private Limited Full time

    **JOB DESCRIPTION** **Job Location** **L&T Powai (ANDHERI EAST)** **TITLE** **CUTOMER SERVICE EXECUTIVE** **PROCESS** **ICICI BANK, STANDARD CHARTERED, I-SECURITY-Lead Generation Process** **Products-Credit Cards, Loans, De-mat Account, Saving Account, Insurance etc.** **REQUIREMENT** **Male or Female both are welcome.** **Basic & Good English...