
Customer Service Executive
17 hours ago
**Job Title**: VIP Services - Night Shift
**Key Responsibilities**:
- Provide personalized support to customers, addressing their queries and concerns efficiently.
- Ensure a seamless experience for customers availing of premium services.
- Maintain accurate records of customer interactions and follow-ups in the CRM system.
- Build rapport with customers to ensure satisfaction and retention.
**Requirements**:
- **Experience**: Minimum 1 year of experience in telecalling, customer service, or a similar B2C role.
- **Languages**:
- English + Hindi (mandatory).
- Additional regional language (preferred): Tamil, Telugu, Malayalam, Kannada, Gujarati, or Bengali.
- **Age**: 24 to 40 years.
- **Communication Skills**: Excellent verbal communication skills and the ability to empathize with customers.
**Salary**:
- ₹25,000 to ₹35,000 in-hand (based on last drawn salary).
**Shift Timings**:
- Night Shift: 9:00 PM to 6:00 AM.
- 2 rotational weekly off.
**Why Join Us?**
- Competitive salary with attractive benefits.
- Opportunity to work with a leading brand in the matchmaking industry.
- A customer-centric role with room for professional growth.
If you are passionate about delivering exceptional customer service and meet the above criteria, we would love to hear from you
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
- Shift allowance
- Yearly bonus
Application Question(s):
- Do you speak any other language
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer service/Sales: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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