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Client Service Officer Assistant

2 weeks ago

Vyttila Kochi Kerala, India Aives Australia Full time

1. Client interaction and communication:

- Provide general information regarding visa types, processes, and requirements.
- Schedule meetings, consultations, and follow-up calls for clients with migration agents or consultants.
- Help clients understand the requirements for different types of visas.
- Regular follow up with clients
- Schedule appointments for clients with migration agents or consultants.
- Handle client complaints or escalate issues to migration agents or legal professionals when needed.
- Assist with general office duties, such as answering phones, filing, and organizing meetings.

2. Maintaining Client Records:

- Maintain and update client profiles in migration management systems or databases.

Pay: ₹10,000.00 - ₹13,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)
- Malayalam (preferred)

Work Location: In person