Client Services Associate
12 hours ago
**About Us**
We are seeking a passionate and experienced **Client Servicing Associate** to join our team. If you thrive in building strong client relationships and driving project success, we’d love to meet you
**Key Responsibilities**
- **Client Relationship Management**:
Serve as the primary contact for clients, ensuring their needs and expectations are met with excellence.
- **Project Coordination**:
Work with internal teams (designers, writers, marketers) to ensure smooth execution of projects, meeting deadlines and quality standards.
- **Client Communication**:
Provide regular updates, handle client feedback, and resolve any concerns in a timely manner.
- **Account Growth**:
Identify opportunities to offer additional services or upsell to existing clients.
- **Market Insights**:
Stay informed about industry trends to provide innovative solutions to clients.
**Requirements**:
- **Experience**: 2-4 years in client servicing, account management, or a related role (experience in creative or digital marketing industries is preferred).
- **Education**: Bachelor’s degree in Marketing, Business Administration, or a related field.
- **Skills**:
- Strong communication and interpersonal abilities.
- Excellent organizational skills with an eye for detail.
- Problem-solving and multitasking capabilities.
- Proficiency in MS Office and CRM tools.
**What We Offer**
- Competitive salary and performance bonuses.
- A collaborative and innovative work environment.
- Opportunities for professional growth and skill development.
- A chance to be part of a team passionate about storytelling and creativity.
**How to Apply**
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
Work Location: In person
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