Client Relationship Executive
18 hours ago
**Key Responsibilities**:
- **Client Engagement**:
- Act as the primary point of contact for assigned clients.
- Build strong, long-term relationships by understanding client needs and preferences.
- Conduct regular check-ins, meetings, and updates with clients.
- **Service Delivery**:
- Ensure timely delivery of products/services as per client expectations.
- Collaborate with internal teams to address client queries and resolve issues.
- Monitor client satisfaction and implement improvement strategies.
**Reporting & Feedback**:
- Prepare regular reports on client interactions, satisfaction metrics, and performance.
- Gather client feedback to inform service improvements and innovation.
- 1-3 years of experience in client relations, account management, or customer service.
- Industry-specific knowledge is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving and organizational abilities.
- Proficiency in CRM tools and Microsoft Office Suite.
- Ability to manage multiple clients and projects simultaneously.
- High level of professionalism and attention to detail.
**Job Types**: Full-time, Permanent
Pay: Up to ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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