Customer Service Representative

4 days ago


PimpriChinchwad Maharashtra, India AGRODELIGHT FOODS PRIVATE LIMITED Full time

Answering incoming phone calls
- Fulfilling customer requests
- Providing customer support
- Selling the company’s products
- Promoting company news
- Using computer systems to record conversation details
- Updating customer records
- Handling service issues
- Acting as the first point of contact for many customers
- Resolving highly technical problems
- Ensuring the maximum value from existing and new customers
- Activating subscription feature requests
- Speaking to internal teams and answering employee questions (Head Office or HR Customer Service Representatives)
- Handling employee misconduct (Support Team Managers)
- Arranging product replacements for customers
- Cancelling services and processing refunds for customers

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person



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