Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Maintaining a positive, empathetic and professional attitude towar customers at all times. Communicating with customers through...

As a customer care representative you have to deal with customers for any quires We provide proper training for the role. As a customer care representative you need to have good communication in hindi,Marathi and little bit of English as well We are an organisation working in service industry from past 19+ years in pune. **Job Types**: Full-time,...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner. Resolve product or service problems by clarifying customer complaints, determining the cause, selecting the best solution, and following up to ensure resolution. Process orders, forms, applications, and requests accurately. Maintain a deep understanding of...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

Answering customer inquiries: Providing accurate and timely information about products, services, company policies, and procedures. Resolving customer issues and complaints: Addressing customer concerns, finding solutions, and escalating issues when necessary. Processing orders and transactions: Taking customer orders, processing payments, and managing...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

Respond to customer service inquiries in a timely and professional manner. Assist in onboarding of new customers. Engaging with customers to ensure they are satisfied. Communicating customer feedback to management. Organization abilities and multitasking. Professional, concise and engaging communication - both written and verbal. **Job Types**: Full-time,...

Deliver accurate information about products, services, and company policies. - Resolve customer concerns and escalate issues to appropriate departments when necessary. - Record customer interactions and feedback in our CRM system for tracking and analysis. - Assist with troubleshooting common issues and follow up to ensure resolution. - Identify customer...