Customer Support Executive

2 days ago

Salem, India Kudometrics Technologies Private Limited Full time

**Responsibilities**
2. Approaching problems in a logical way, taking the time to listen and understand what the customer needs and find an appropriate solution.
3. Checking the order status.
4. Identify customer needs and help customers use specific features.
5. Update our internal databases with information about technical issues and useful discussions with customers.
6. Inform customers about new features and functionalities.
7. Follow up with customers to ensure their technical issues are resolved.
8. Gather customer feedback and share with our Product, Sales and Marketing teams.
9. Conduct followups to ensure complete resolution of issues.
10. Follow communication procedures, guidelines and policies.
11. Identify and assess customers need to achieve satisfaction

**Required Skills**:
1. 1 to 3 year of experience.
2. Fluency in English is mandatory.
3. Attention to Detail.
4. Should have excellent communication skill.
5. Any Graduation
6. General shift full time

**Perks and Benefits**:
1. EPF
2. Gratuity
3. Yearly bonus
4. Overtime allowances
5. Internet allowances
6. Yearly Increment based on the performance appraisal
7. Recognitions to the best performers.

**Salary**: ₹180,000.00 - ₹312,000.00 per year

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Non voice: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Customer Support Executive

    7 days ago

    Salem, India Vee Technologies Full time

    **Designation**:Customer Support Executive **Process**: Customer Support **Experience**: 0-2 years **Positions**: 2 **Work Location**: Salem Contact Information - Sreenidhi - 97510 09008

  • Customer support

    6 days ago

    Salem, Tamil Nadu, India Delvis business solution Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job Summary:We are looking for a Customer Care Executive who can handle customer queries and provide excellent support across multiple channels (calls, chat, email, WhatsApp). The ideal candidate must be fluent in Tamil and English (Hindi/ Malayalam/ Telugu/ Kannada fluency will be added advantage) ensuring smooth communication with customers from diverse...

  • Customer Support Executive

    1 week ago

    Salem, Tamil Nadu, India Seven Consultancy Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    The candidate should have good communication skills. Should have experience in Customer support, attending their queries. etc.referring only Female candidates. Fir more details interested candidates may contact

  • Customer Support

    7 days ago

    Salem, India Delvis business solution Full time

    **Job Summary**: **Key Responsibilities**: - Provide **accurate information, resolve queries, and ensure customer satisfaction**. - Maintain proper call logs, CRM entries, and follow-up actions. - Escalate complex issues to the concerned department in a timely manner. - Assist in **order tracking, complaints, refunds, and general support**. **Skills &...

  • Customer Support Representative

    1 day ago

    Salem, Tamil Nadu, India Grand Royal Tours P Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionGrand Royal Tours is Tamil Nadu's premier international tour operator with over 21 years of expertise, offering exceptional travel experiences across more than 100 countries. Our company specializes in all-inclusive international packages with Tamil-speaking tour managers. Our 90+ dedicated professionals handle everything from visa...

  • Customer Support-saas

    5 days ago

    Salem, India Splendenslab IT Ventures Pvt Ltd Full time

    **Customer Support - SaaS Application Support** **About the Company**: **RunLoyal** is a fast-growing SaaS company based in Atlanta, GA, transforming the pet care industry with innovative technology. We are seeking a Lead Application Support Engineer to join our India-based remote team and support our US customer base. **Working Hours**: **5:30 PM to 3:00...

  • Customer Relationship Executive

    3 days ago

    Salem, India Suryabala Autos Private Limited Full time

    **Job Summary**: We are seeking a proactive and customer-focused Customer Relationship Executive to manage and enhance the service experience for our electric vehicle (EV) customers. The role involves guiding customers through the vehicle purchase process, coordinating service requirements, and ensuring high levels of customer satisfaction throughout the...

  • Hiring Female Telecallers

    1 week ago

    Salem, India SALEM CUSTOMER SUPPORT SERVICES PVT LTD Full time

    Promoting our inbound Projects to BPO CENTERS AND INDIVIDUALS Attractive salary and Decent incentives Provided Those who are ready to Start their carrier can proceed further Multi languages such as Hindhi and telugu will be added advantage and most welcome Pay: ₹8,000.00 - ₹18,000.00 per month Schedule: - Day shift

  • Customer Relationship Executive

    3 days ago

    Salem, Tamil Nadu, India SURYABALA AUTOS PRIVATE LIMITED Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Summary:We are seeking a proactive and customer-focused Customer Relationship Executive to manage and enhance the service experience for our electric vehicle (EV) customers. The role involves guiding customers through the vehicle purchase process, coordinating service requirements, and ensuring high levels of customer satisfaction throughout the...

  • Customer Care Executive

    2 weeks ago

    Salem, India Grand Palace Hotel & Spa Full time

    Designation: Customer Care Executive / Relationship Executive Experience: Must Have Minimum 1 Years’ Experience as Customer Care / Telecalling / Relationship Executive in the Automobile / hospitality / Any Other industry With Good Communication in English ( Mandatory). Work Location: Salem Gender: Male Salary : Rs.12000/- to Rs.15000/- + Incentive...