Customer Support Executive

4 days ago

Salem, India Kudometrics Technologies Private Limited Full time

**Responsibilities**
2. Approaching problems in a logical way, taking the time to listen and understand what the customer needs and find an appropriate solution.
3. Checking the order status.
4. Identify customer needs and help customers use specific features.
5. Update our internal databases with information about technical issues and useful discussions with customers.
6. Inform customers about new features and functionalities.
7. Follow up with customers to ensure their technical issues are resolved.
8. Gather customer feedback and share with our Product, Sales and Marketing teams.
9. Conduct followups to ensure complete resolution of issues.
10. Follow communication procedures, guidelines and policies.
11. Identify and assess customers need to achieve satisfaction

**Required Skills**:
1. 1 to 3 year of experience.
2. Fluency in English is mandatory.
3. Attention to Detail.
4. Should have excellent communication skill.
5. Any Graduation
6. General shift full time

**Perks and Benefits**:
1. EPF
2. Gratuity
3. Yearly bonus
4. Overtime allowances
5. Internet allowances
6. Yearly Increment based on the performance appraisal
7. Recognitions to the best performers.

**Salary**: ₹180,000.00 - ₹312,000.00 per year

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Non voice: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Customer Support Executive

    1 week ago

    Salem, India Vee Technologies Full time

    **Designation**:Customer Support Executive **Process**: Customer Support **Experience**: 0-2 years **Positions**: 2 **Work Location**: Salem Contact Information - Sreenidhi - 97510 09008

  • Customer Support

    1 week ago

    Salem, India CIEL HR SERVICES PVT LTD Full time

    Job Description: Customer Support (Hindi Language) Position: Customer Support Executive Job Summary: We are currently hiring Customer Support Executives who are fluent in Hindi to provide exceptional assistance to our valued customers. As a Customer Support Executive, you will be responsible for addressing customer inquiries, resolving issues, and ensuring...

  • Customer Support

    1 week ago

    Salem, India Delvis business solution Full time

    **Job Summary**: **Key Responsibilities**: - Provide **accurate information, resolve queries, and ensure customer satisfaction**. - Maintain proper call logs, CRM entries, and follow-up actions. - Escalate complex issues to the concerned department in a timely manner. - Assist in **order tracking, complaints, refunds, and general support**. **Skills &...

  • L1 Customer Support

    9 hours ago

    Salem, India Splendenslab IT Ventures Pvt Ltd Full time

    **Job Title**: L1-Customer Support - SaaS Application Support **About the Company**: RunLoyal is a fast-growing SaaS company based in Atlanta, GA, transforming the pet care industry with innovative technology. We are seeking a Lead Application Support Engineer to join our India-based remote team and support our US customer base. **Working Hours**: 5:30 PM...

  • Customer Care Executive

    2 days ago

    Salem, India TCCPL Full time

    **Job description** **Job Title **:Customer Care Executive **Reports to**:Customer Care Manager **Department**:Service **Present Location**:Service Block, Salem **Job Summary **Customer Care Executive reports to Customer care Manager and is responsible to represent the voice of customer inside the company. Customer Care Executive supports the company by...

  • Customer Service Executive

    2 days ago

    Salem, India Fairlands Technology Services, Salem Full time

    As a Customer Support Executive, you will be responsible for delivering exceptional customer service by assisting clients with their insurance-related queries, policy information, claims processing, and issue resolution. You will play a key role in ensuring customer satisfaction and retention through prompt and effective communication. **Roles and...

  • Hiring Female Telecallers

    2 weeks ago

    Salem, India SALEM CUSTOMER SUPPORT SERVICES PVT LTD Full time

    Promoting our inbound Projects to BPO CENTERS AND INDIVIDUALS Attractive salary and Decent incentives Provided Those who are ready to Start their carrier can proceed further Multi languages such as Hindhi and telugu will be added advantage and most welcome Pay: ₹8,000.00 - ₹18,000.00 per month Schedule: - Day shift

  • Customer Support Officer

    2 days ago

    Salem, Tamil Nadu, India Goodwill wealth management Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Handle customer inquiries via phone, email, chat, or social mediaProvide accurate and timely information about products and servicesResolve customer complaints within the agreed service level agreements (SLAs)Record and manage customer accounts through CRM systemsMake outbound calls to potential customersUnderstand customer needs and suggest appropriate...

  • Customer Relationship Executive

    2 weeks ago

    Salem, Tamil Nadu, India SURYABALA AUTOS PRIVATE LIMITED Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Summary:We are seeking a proactive and customer-focused Customer Relationship Executive to manage and enhance the service experience for our electric vehicle (EV) customers. The role involves guiding customers through the vehicle purchase process, coordinating service requirements, and ensuring high levels of customer satisfaction throughout the...

  • Customer Support Executive

    2 days ago

    Salem, Tamil Nadu, India Grow Digit Full time ₹ 87,000 - ₹ 1,20,000 per year

    Roles & Responsibilities:Handle calls & patient inquiriesManage appointments & follow-upsProvide service details politelyMaintain patient records & assist staffeveryday reportingRequirements:Female candidates Fresher (20–30 yrs)Any Degree / DiplomaGood Tamil & English communicationBasic computer knowledgeExperience preferred / Freshers welcomeJob Types:...