Customer Support

7 days ago

Porur Chennai Tamil Nadu, India B Info solution Full time

Hiring Customer Support / Salary 25,000Rs to 37,000Rs / Required Degree/ Languages required Telugu, Kannada, Malayalam,Hindi/ Experience Required 1.5years / Degree mandatory/ location Chennai porur / who are interested SreeBalan 9585022513

Roles and responsibilities

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.

Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹37,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Porur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Voice process: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Kannada (preferred)
- Telugu (preferred)
- Malayalam (preferred)

**Speak with the employer**
+91 9585022513
- Health insurance

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