Customer Support Executive(Female)

19 hours ago

Porur Chennai Tamil Nadu, India R & D Instruments Full time

**FEMALE CANDIDATE ONLY**

**About Us**:
R&D Instrument Services Company is a leading provider of innovative solutions in the field of process instrumentation. We specialize in manufacturing and exporting a wide range of Calibration instruments used in laboratories across various industries. Our commitment to excellence and customer satisfaction drives our continuous growth and success in the market.

**Job Overview**:
**Key Responsibilities**:
**Customer Interaction**:

- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

**Problem Resolution**:

- Identify and assess customers’ needs to achieve satisfaction.
- Diagnose and troubleshoot technical issues and provide solutions.
- Escalate unresolved issues to the appropriate internal teams and follow up until resolved.

**Documentation and Reporting**:

- Maintain detailed records of customer interactions, process customer accounts, and file documents.
- Prepare and distribute customer activity reports.
- Provide feedback on the efficiency of the customer service process.

**Product/Service Knowledge**:

- Stay updated with product knowledge and new product/service offerings.
- Provide customers with information about new features and services.

**Team Collaboration**:

- Work closely with team members to meet and exceed customer service goals.
- Collaborate with the sales and marketing teams to stay updated on product knowledge and promotions.

**Qualifications**:
**Education**:

- Bachelor’s degree preferred.

**Experience**:

- Proven customer support experience, sales engineer or experience as a client service representative.
- Strong phone contact handling skills and active listening.

**Skills**:

- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficient in using customer support software, databases, and tools.
- Familiarity with CRM systems and practices.

**Personal Attributes**:

- Customer-oriented and able to adapt/respond to different types of characters.
- Positive attitude and a passion for providing exceptional customer service.
- Problem-solving skills and the ability to think on your feet.

**Benefits**:

- Competitive salary and performance-based incentives.
- Professional development and career growth opportunities.

**Compensation**:

- Required Experience:_ 1 - 3 yrs
- Compensation_: 2.4-3.6 LPA
- Working hours_: Day Shift Mon - Friday (9 AM - 6.15 PM)Sat(9 AM - 1.30 PM)

Location: Porur, Chennai

**Benefits**:

- Flexible schedule
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- What is your Current CTC ?
- What is your Expected CTC ?

**Experience**:

- total work: 1 year (required)
- Sales Engineer: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 6381127158

  • Customer Support Executive(female)

    4 days ago

    Ambattur, Chennai, Tamil Nadu, India Sura Housing Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Need Female candidate for customer support executive @Ambattur,Chennaiambattur near by location candidate needFreshers are also welcomefixed salary+incentiveage below 35Job Type: Full-timePay: ₹15, ₹25,000.00 per monthBenefits:Cell phone reimbursementEducation:Secondary(10th Pass) (Preferred)Work Location: In personSpeak with the employer

  • Female Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Wedtree eStore Private Limited Full time

    **Job Role: Female Customer Support Executive** **Position open at**:Guindy and T.Nagar (Chennai) **Preferred Experience**:0 to 3 years **Qualification**:Any Degree **Job Type**:Full-time, Regular / Permanent **Schedule**:Day Shift **Salary**:15,000.00 - ₹25,000.00 per month **Kindly contact Samuel Arumugam HR - 9962396546** **Roles &...

  • Customer support Executive(Female)

    1 week ago

    Ambattur, Chennai, Tamil Nadu, India trademinds Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Need Female candidate for customer support Executive at Chennai,AmbatturFreshers are also welcomeAge below 35Fixed salary+IncentiveJob Type: Full-timePay: ₹15, ₹25,000.00 per monthBenefits:Cell phone reimbursementEducation:Secondary(10th Pass) (Preferred)Location:Ambattur, Chennai, Tamil Nadu (Preferred)Work Location: In personSpeak with the employer

  • Customer Support Executive

    1 week ago

    Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...

  • Female - Customer Telecalling Executive

    19 hours ago

    Chennai, Tamil Nadu, India Woodpecker Furniture Full time

    **Female - Customer Telecalling Executive** Work Location**:Besant Nagar, Chennai** **Requirements and skills** - 1-3 years of relevant experience - Excellent verbal and written proficiency in English and Tamil. (Hindi - will be an added value) - Proactive Communication - Capability to interact with customers of varying persona - Active team player -...

  • Customer Support Executive

    2 weeks ago

    Kovilambakkam, Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

    We are hiring for **Customer support Executive - Malayalam - Female** **Language - Malayalam voice process** **Salary - 16k to 17k (Can be negotiated based on previous salary)** **Loaction - Kovilambakkam, Chennai** **Shift - Day shift** Roles and Responsibilities: Assist customers in resolving product or service-related issues and provide appropriate...

  • Customer Relation Executive

    1 week ago

    Coimbatore, Tamil Nadu, India V support Solutions Full time

    Job Title :Customer Relation Executive Gender;Female Job Location :Coimbatore No of Openings : 1 Qualification ;Any Degree or Relevant field Experience :2 to 5 yrs of Experience Job Description; - Manage incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Tekclan Software Solutions Private Limited Full time

    Position: - Customer Support Executives - Role: - Resolving the customer queries - Languages: - Tamil - Age: - 19 above and 30 below - Gender: - Male / Female - Salary - 14-22k Take home. - Qualification: Any Graduation - Experience: - Fresher, Experience **Job Types**: Full-time, Fresher Pay: ₹14,000.00 - ₹22,000.00 per month **Education**: -...

  • Customer Support Executive

    1 week ago

    Chennai, Tamil Nadu, India Client of HR4NATION Full time

    We require Executive - Customer Support (Female) for handling voice and non-voice queries. Graduation and Excellent communication is mandatory Salary Rs 18,000 - Rs. 27,000 (depending upon experience & skill set)) Day Shift - Monday to Saturday Location Chennai - Guindy / T.Nagar - Day shift (Cab not offered) Call 9381003750 Pay: ₹18,000.00 -...

  • Customer Support Executive

    2 days ago

    Guindy, Chennai, Tamil Nadu, India Touchmark Descience Pvt Ltd Full time

    IMMEDIATE HIRING FOR TELUGU AND HINDI FEMALE TELECALLING SPECIALIST DESIGNATION : Customer Support Executive SALARY : 18k to 20k *EXPERIENCE* : 1 to 2 Years of Experience Good communication skill in Telugu or Hindi *INTERVIEW DATE* : 5th October 2024 INTERESTED CANDIDATE SHARE YOUR RESUME TO WHATSAPP: *9962377503* *Contact Person : HR...