Female - Customer Telecalling Executive

2 days ago


Chennai Tamil Nadu, India Woodpecker Furniture Full time

**Female - Customer Telecalling Executive**

Work Location**:Besant Nagar, Chennai**

**Requirements and skills**
- 1-3 years of relevant experience
- Excellent verbal and written proficiency in English and Tamil. (Hindi
- will be an added value)
- Proactive Communication
- Capability to interact with customers of varying persona
- Active team player
- Ability to track customer journey until sales closure
- Education: Any Bachelor's Degree
- Willingness to learn and problem solver attitude.

**Roles and Responsibilities**
- As the voice of Woodpecker, be the point of contact for customers to reach for help and support
- Generate leads or close sales, depending on the goal of the company from both active leads and cold calls
- Maintain a detailed database of the customer journey along with scheduled follow-ups
- Assist in chat support and e-commerce as and when required
- Periodic review on responses to analyze market trends and adapting on the go to reach goals
- Assist in service delivery and fixing appointments with customers

**Work Details**

**Female - Customer Telecalling Executive**

Corporate Office: Besant Nagar, Chennai

Work Week: 6 days

Week off: Sunday

Requirement: Immediate

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Work Location: In person


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