Contact Center

14 hours ago

India Zensar Technologies Full time

**Invoice Management**:

- Prepare, generate, and send invoices to customers in a timely manner.
- Monitor invoice aging and follow up on overdue accounts.

**Payment Processing**:

- Record incoming payments and ensure accurate allocation to appropriate accounts.
- Reconcile payments with outstanding invoices.

**Customer Communication**:

- Communicate with customers regarding account balances and discrepancies.
- Address and resolve billing or payment-related inquiries professionally.

**Account Monitoring**:

- Regularly review account balances and ensure they comply with company policies.
- Identify and escalate potential risks related to overdue accounts.

**Qualifications and Skills**:

- Graduate.
- Proven experience in accounts receivable or a similar role.
- Proficiency in accounting software and Microsoft Excel (Oracle, Salesforce).
- Strong attention to detail and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and meet deadlines.

**Preferred Competencies**:

- Familiarity with ERP systems Oracle or Salesforce.
- Strong problem-solving abilities and a proactive attitude.
- Should be ready to work from office
- Should be comfortable working night shifts (US Shifts)

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