Senior Cloud Contact Center Professional

6 days ago


India beBeeCloudContact Full time ₹ 20,00,000 - ₹ 25,00,000
Cloud Contact Center Solutions

We are seeking a skilled Senior Cloud Contact Center Professional to design, develop and administer cloud-based contact center solutions using Amazon Connect.

Responsibilities:
  • Design and develop scalable automated and customer-centric systems for the contact center experience.
  • Integrate AWS services including Lambda functions Lex bots and API integrations to support dynamic and personalized customer interactions.
  • Build API-driven automation workflows to streamline operations and improve agent efficiency.
  • Customize IVR systems and CTI integrations to support advanced call handling and reporting features.
  • Manage and monitor AWS resources including DynamoDB S3 and Lambda to ensure high availability and performance.
  • Collaborate with cross-functional teams (DevOps Support Product) and maintain clear documentation of system architecture and workflows.
Requirements:
  • Strong grasp of AWS infrastructure contact flow design and integration capabilities.
  • Hands-on experience with AWS services (Lambda Lex DynamoDB S3) and IVR/CTI customization.
  • Proficient in configuring contact flows Lambda integrations and API-driven automation.

This is an opportunity to work on cutting-edge cloud contact center solutions. If you have experience with AWS and are passionate about delivering exceptional customer experiences we encourage you to apply.



  • India beBeeDeveloper Full time ₹ 10,00,000 - ₹ 15,00,000

    ">Cloud Contact Center DeveloperWe are seeking a seasoned and experienced professional to design and develop scalable, automated, and customer-centric systems that enhance the overall contact center experience.">Design and develop cloud-based contact center solutions using Amazon Connect to support dynamic and personalized customer interactions.Build...


  • India beBeeCloud Full time ₹ 2,00,00,000 - ₹ 2,52,00,000

    Cloud Contact Center Solutions ExpertWe are seeking a highly skilled Cloud Contact Center Solutions Expert to lead the design, development, and administration of cloud-based contact center solutions for a 3-month contract role. The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall...


  • India beBeeDeveloper Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior AWS Connect Developer PositionWe are seeking a highly skilled and experienced Senior AWS Connect Developer to design, develop, and administer cloud-based contact center solutions for our organization. This is a 3-month contract role that offers an excellent opportunity to work with cutting-edge technology and make a significant impact on our customer...


  • India Orange Business Services Full time

    **About the role**: To Involve in Design, build, run (L3 support) & engineering activities for Cisco contact center and ecosystem portfolio Design & BUILT: Ensure technical lead for the Design, deployment and operational support of Cisco Contact Center Solutions: Produce HIGH & Low Level Design documents Coordinate Customer Acceptance Testing Implement &...


  • India beBeeExpertise Full time US$ 2,00,000 - US$ 2,50,000

    Job Title:Sr. Cloud Solution Architect,Customer Experience ExpertAre you a seasoned technology professional looking to take your career to the next level? Do you have a passion for designing and implementing complex, scalable, and secure cloud solutions tailored to customer needs?This is an exciting opportunity to join our team as a Sr. Cloud Solution...


  • India ZwickRoell GmbH & Co. KG Full time

    India ZwickRoell is the world's leading supplier of materials testing machines. Our materials testing machines are used worldwide in R&D and quality assurance in more than 20 industries. For more than 160 years, ZwickRoell has stood for reliable test results, excellent services, and quality and reliability in materials and components testing in over 56...


  • India CAPCO Full time

    **Job Title: PM- Digital Transformations** **About Us** “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with **Consultancy of the year in the**British Bank Award** and has been ranked **Top 100 Best Companies for Women in India 2022 by**Avtar & Seramount**. With our presence across 32 cities across globe, we...


  • India beBeeDelivery Full time ₹ 16,47,360 - ₹ 25,66,400

    Job DescriptionWe are seeking an experienced Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives.You will be responsible for leading the implementation process, ensuring adherence to...


  • India beBeeExpert Full time ₹ 15,00,000 - ₹ 21,56,000

    Cloud Solutions ExpertJob Description:We are seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you will work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You will be a key player in driving customer success through their...


  • India beBeeCloudArchitect Full time US$ 80,000 - US$ 1,20,000

    Job OverviewThis is an exciting opportunity to lead the design and implementation of cloud-based solutions as a Cloud Architect.You will collaborate with cross-functional teams to create innovative, scalable platforms that drive business outcomes and improve customer journeys.Key Responsibilities:Design and Implement Microservices-Based ArchitecturesBuild...